1,943 Reviews of Lou Fusz Mazda - Service Center
In and out very fast. My car was in for an inspection and was told that it would take about 2 hours. It took less than 1 hour. Excellent job. My car was in for an inspection and was told that it would take about 2 hours. It took less than 1 hour. Excellent job. More
Great experience My husband and I brought our car in for recall servicing. We were advised of free rental car service for customers. I was very pleased. Awesome!!! My husband and I brought our car in for recall servicing. We were advised of free rental car service for customers. I was very pleased. Awesome!!! More
My experience was horrible. I will never allow Lisa to write service for any vehicles I take to get serviced. My regular guy was on vacation. I will wait until he gets back. I will never allow Lisa to write service for any vehicles I take to get serviced. My regular guy was on vacation. I will wait until he gets back. More
I’ll recommend Mazda service! As always it is very professional, friendly and quick service! They borrowed me a brand new amazing car while mine was on service for 24hs. They did a As always it is very professional, friendly and quick service! They borrowed me a brand new amazing car while mine was on service for 24hs. They did a great job and all of the staff is very friendly helpful. Thanks! More
Customer service is lacking I brought my car in for a routine maintenance check up. I had asked for a car wash last time which was forgotten and had been guaranteed a thorough ca I brought my car in for a routine maintenance check up. I had asked for a car wash last time which was forgotten and had been guaranteed a thorough car wash during this service visit. When I arrived at my car, it had not been washed. They quickly ran it through the wash and the car was still so dirty that I requested another wash. They complied and returned the car to me still dripping. I had to request that the car get dried off. The interior was not touched. Yet again I was diaappointed. More
ALWAYS AWESOME!! I have been dealing with the Fusz Network for over 40 years. Dealing with Shawn a lot. He makes my day. Always professional, courteous, helpful. H I have been dealing with the Fusz Network for over 40 years. Dealing with Shawn a lot. He makes my day. Always professional, courteous, helpful. He explains everything before they do it. HE has gone out of his way numerous times over the years to help me make decisions on services and make sure I was getting the best quality. More
Recall repairs I had two recalls on my vehicle that were repaired in a timely, efficient manner and they addressed an issue that arose due to the recall repairs also I had two recalls on my vehicle that were repaired in a timely, efficient manner and they addressed an issue that arose due to the recall repairs also. Everyone I dealt with was friendly and professional. More
Helpful service personnel Service personnel always makes my aware of everything that might be going on with my car. If extra services are needed they advise me if I can wait a Service personnel always makes my aware of everything that might be going on with my car. If extra services are needed they advise me if I can wait a little or if it's an urgent matter. I appreciate their honesty, unexpected expense can be challenging at times. I have no issues with your service dept. It's always a good experience whenever I go. More
Great Staff As always the service department shines. From write up, to skilled technicians, to friendly cashiers, the whole experience is always a good one. Than As always the service department shines. From write up, to skilled technicians, to friendly cashiers, the whole experience is always a good one. Thanks to all of you. More
Top notch customer service and vehicle servicing All of my visits to Lou Fusz Mazda are exceptional. The staff, Julie, Lisa, Melissa, Shawn and the others who's names I may have forgotten, are the r All of my visits to Lou Fusz Mazda are exceptional. The staff, Julie, Lisa, Melissa, Shawn and the others who's names I may have forgotten, are the reason I keep coming back. They are friendly and easy to deal with and never make me feel like I am an inconvenience to them. They go above and beyond to make sure that all of my questions are answered, and that their service was to my complete satisfaction. More