Lou Fusz Mazda - Service Center

I always enjoy coming in. Great customer service. It is ALWAYS a pleasure to have my car service atLou Fusz Mazda. The mechanics have kept my car in tip top shape and the customer service is fantastic It is ALWAYS a pleasure to have my car service atLou Fusz Mazda. The mechanics have kept my car in tip top shape and the customer service is fantastic. More

Check engine light and estimate for repairing door lock It was the first time I requested a loaner. I prefer to wait for service. I enjoyed being behind the wheel of a new car. The quote for the door loc It was the first time I requested a loaner. I prefer to wait for service. I enjoyed being behind the wheel of a new car. The quote for the door lock was more than I was willing to spend, and the engine light was not on when the drove it. More

Helpful and courteous staff Up front about pricing, have me a loaner car since repairs would take a couple hours, easily agreed to stop when I said I could not afford more, free Up front about pricing, have me a loaner car since repairs would take a couple hours, easily agreed to stop when I said I could not afford more, free car wash was just a hose off, guess you get what you pay for More

Oil change Last minute appointment, shuttle service, excellent follow up. I had a nicely cleaned car after service. Lou Fusz staff is very accommodating. Shawn Last minute appointment, shuttle service, excellent follow up. I had a nicely cleaned car after service. Lou Fusz staff is very accommodating. Shawn couldn’t have been nicer or given better customer service. More

Honest This place has always been honest, clean, and pretty quick with service. The free WiFi helps the time pass as I wait too. I keep going back... This place has always been honest, clean, and pretty quick with service. The free WiFi helps the time pass as I wait too. I keep going back... More

Always a winning team This was the second time that I’ve had my car worked on by the Lou Fusz body shop. I’m very impressed with the detail, professionalism, quality and ov This was the second time that I’ve had my car worked on by the Lou Fusz body shop. I’m very impressed with the detail, professionalism, quality and overall helpfulness of the staff. More

Lou Fusz - The dealership with integrity I wasn’t quite happy about the service I received at Lou Fusz car dealership, so I wrote a letter explaining my frustration. A few people I had told I wasn’t quite happy about the service I received at Lou Fusz car dealership, so I wrote a letter explaining my frustration. A few people I had told said it wouldn’t do any good. They will have their secretary respond by sending me out a standard letter. Despite their criticism, I sent the letter. About a week later, I received a phone call. It was Pete Fusz. I almost dropped the phone, “The owner of a dealership is calling me personally. He’s like a celebrity in the St. Louis area. I almost forgot why I wrote the letter.” Anyway, he went on to explain that he had received my letter, and ask that I bring my car back in so that the service department could correct a few things. He said he would throw in a free oil change for me. Needless to say, no one has ever done this for me. I felt proud and empowered. I purchased this car over one and a half years earlier, and because I had been a customer, no matter how long ago it was, I was shown respect. I never thought I would find a car dealership with this type of integrity and good will. As for those people who said it wouldn’t do any good, they were speechless when I told them the outcome of the letter. I told them they should go to Lou Fusz to purchase their cars. As for me and my family, our car dealership is Lou Fusz. Thanks Lou Fusz. Marilyn Kirkess More

They take in supportive in thier customers. I gave my rate because Lou Fusz Mazda is a great car dealer has very good service. They're willing to put you in car that fits your budget and helps y I gave my rate because Lou Fusz Mazda is a great car dealer has very good service. They're willing to put you in car that fits your budget and helps you to maintain your services with discounts. Lou Fusz Mazda is a great dealership to come to. More

Lou Fusz Mazda BEST Can’t beat their service or their employees. I wouldn’t go anywhere else! I would buy from Lou Fusz Mazda even if there was a better price or car els Can’t beat their service or their employees. I wouldn’t go anywhere else! I would buy from Lou Fusz Mazda even if there was a better price or car elsewhere due to their service, you can’t put a price on that. More

Great customer service Staff listened to my concerns and addressed them. Also recommended additional improvements. Great waiting room area. Staff were friendly, polite, acco Staff listened to my concerns and addressed them. Also recommended additional improvements. Great waiting room area. Staff were friendly, polite, accommodating and I got a free car wash! More