Lou Fusz Mazda - Service Center

Service Visit Curtious, friendly, professional service with updates on cost and progress. New tires, alignment, and oil change. The lounges are more comfortable tha Curtious, friendly, professional service with updates on cost and progress. New tires, alignment, and oil change. The lounges are more comfortable than most with snacks and drinks available. More

Battery replacement Battery died on me on Friday night but managed to push through. Came in on Saturday without an appointment and service managed to squeeze me in. Excel Battery died on me on Friday night but managed to push through. Came in on Saturday without an appointment and service managed to squeeze me in. Excellent service! More

Great Friendly Service My car came in with a terrible noise and Julie was able to get me in and I was back on the road in no time. It was just a Belt Tensioner but it sounde My car came in with a terrible noise and Julie was able to get me in and I was back on the road in no time. It was just a Belt Tensioner but it sounded more serious. More

Love the Mazda Service Center Once again another great experience with Service Center. Thank you Shawn and Roy for all your help, greatly appreciated. They had my car serviced qui Once again another great experience with Service Center. Thank you Shawn and Roy for all your help, greatly appreciated. They had my car serviced quickly and efficiently. Shawn takes great care of his customers and I trust that everything will be done right. Great job to all! More

Awesome!! I've dealt with Shawn on many occasions and he's always respectful and honest with you. Never had a bad experience, even when I bought my CX-5 back i I've dealt with Shawn on many occasions and he's always respectful and honest with you. Never had a bad experience, even when I bought my CX-5 back in 2013, which is why I continue to go back and have all my routine services done at the dealership. I would recommend Lou Fusz to anyone. More

Shawn always does a great job! That's why I've trusted my car to Lou Fusz for over 18 years! Zach suggested the EPR oil treatment. I'm glad that he did, because now my car runs lik That's why I've trusted my car to Lou Fusz for over 18 years! Zach suggested the EPR oil treatment. I'm glad that he did, because now my car runs like brand new! I also appreciate the car wash afterwards! More

Everything works, but the bad IT system and OK knowledge The service advisor doesn't give you a warm feeling when you get to the center, I have seen this in 2 times I visited here. The knowledge of cars a The service advisor doesn't give you a warm feeling when you get to the center, I have seen this in 2 times I visited here. The knowledge of cars about the advisor is just OK, - Mazda skyactive doesn't need transmission fluid change but she said that its needed... I would have atleast understood if she said that it's mentioned as not needed in the manual, but in reality it's better to get it done. She wasn't sure about a few other things too Finally the cashier made a mistake in taking my rewards check, coupons, had to wait for 15 mins to get the refund and all that. Most dealers aren't great, Lou Fusz Mazda isn't an exception to that, unfortunately. More

Oil change, tire rotation, State Inspection My vehicle is Always treated with respect. The staff are courteous and knowledgeable...don't upsell services. I usually don't wait; either offered a My vehicle is Always treated with respect. The staff are courteous and knowledgeable...don't upsell services. I usually don't wait; either offered a loaner for the day or shuttle service to & from work. More

Oil change I scheduled an appt. I waited while the work was done. Shawn suggested rotating the tires. I was done in an hour and they even washed my car!!! Every I scheduled an appt. I waited while the work was done. Shawn suggested rotating the tires. I was done in an hour and they even washed my car!!! Every employee was helpful and courteous. Great customer service! More

Changed oil brands without letting me know I have been coming to Lou Fusz Mazda have my oil changed since I purchased my car in 2012 I came to find out after I had my most recent oil change don I have been coming to Lou Fusz Mazda have my oil changed since I purchased my car in 2012 I came to find out after I had my most recent oil change done that Lou Fusz swapped to mobile one and did not let me know. I had ran the car for over 120,000 miles on castoral and I noticed that after I had left the dealership that my car was now struggling to speed up and slow down, there was a general sluggishness about the car. I had to have my oil dumped out of my car and I paid someone additional money to have Castorol put back into my car, which has solved the problem. Lou Fusz has lost a customer. More