1,943 Reviews of Lou Fusz Mazda - Service Center
Some good and some Interesting I brought my car in for the fifth time to get the tint worked on. Now I have a tire pressure issue once I left the shop this past week. I have called I brought my car in for the fifth time to get the tint worked on. Now I have a tire pressure issue once I left the shop this past week. I have called the service department and nobody has bothered to call me back, so I guess I’ll just bring my car in.... I will be dropping off my car & get a free rental and wait for it to get fixed. I don’t know what else to think. More
The required service was completed expertly.as always. See above title. This was routine maintenance service on my Oldsmobile Aurora. I could not enter that information in the designated area "vehicle bran See above title. This was routine maintenance service on my Oldsmobile Aurora. I could not enter that information in the designated area "vehicle brand" below. More
Professional Service/ Longish wait Great service with likable employees but did wait 3 1/2 hour. Lou Fusz currently under construction so finding the service office (several hundred yar Great service with likable employees but did wait 3 1/2 hour. Lou Fusz currently under construction so finding the service office (several hundred yards away across the street) was not as easy as it should have been. More
Always great service!!! Great service and always super friendly. Took my car in to get a few things done and they gave me a rental. So nice not to have to wait for your car Great service and always super friendly. Took my car in to get a few things done and they gave me a rental. So nice not to have to wait for your car to be done at the dealership. More
You need better communication for your temporary mazda serv It was hard to find your temporary mazda service center, bad communication. When setting the appointment no one told me that the shop had moved. It was hard to find your temporary mazda service center, bad communication. When setting the appointment no one told me that the shop had moved. More
Inspection plus Notice of & Signage to Temporary Working to resolve an internal computer issue John and technician put in a strong effort. Unfortunately they couldn’t resolve it, but not to their fau Working to resolve an internal computer issue John and technician put in a strong effort. Unfortunately they couldn’t resolve it, but not to their fault. John worked three times to assist me. The temporary service bays can be tricky to maneuver into and out of. The signage should be bigger as some signs weren’t apparent until right next to or as passing. When the system sends an email reminder Lou Fusz Mazda should list explicit instructions as to where temporary service location is and how to get there from Olive. More
Went for a brake check and oil change I always get great service here. This time, Joshua provided me with an action plan of service. This is so helpful as I can start planning out for fut I always get great service here. This time, Joshua provided me with an action plan of service. This is so helpful as I can start planning out for future visits and what I need to save for as I need preventive maintenance in the upcoming months. I really appreciated them reviewing this with me. More
Clean and Quick Service Was able to schedule my car in quickly and provided the service needed professionally. Setup an action plan for future maintenance. Also provided a Was able to schedule my car in quickly and provided the service needed professionally. Setup an action plan for future maintenance. Also provided a quick view of the status of other components, such as tire tread depth, alignment, brake pad health, and a battery check . More
Went for an oil change and tire rotation Great service from the dealership the service department Not satisfied with the company that you guys use for schedule the appointments they do not k Great service from the dealership the service department Not satisfied with the company that you guys use for schedule the appointments they do not know anything More
Dedicated to find answers When the check engine lights came on I headed into Lou Fusz Mazda to have them scan the computer system. After an inspection it was determined to be d When the check engine lights came on I headed into Lou Fusz Mazda to have them scan the computer system. After an inspection it was determined to be due to my control system. I went to that installer hoping it’d be reset. John & the service team attempted to test the system. When I needed to come back they fit me in and we’re ab to rectify the matter. I can always depend upon my LFM service team, More