1,943 Reviews of Lou Fusz Mazda - Service Center
Customer service Great place to buy a car and the service department is the best!!! John always takes great care of me and I never have to wait long!! Great place to buy a car and the service department is the best!!! John always takes great care of me and I never have to wait long!! More
Review of service I am very happy with the services that I have received! Everyone is very friendly, helpful and professional. I plan to come back and have my car servi I am very happy with the services that I have received! Everyone is very friendly, helpful and professional. I plan to come back and have my car serviced again. More
Oil change and tire rotation at Lou Fusz Mazda Friendly and efficient staff. Recommended minimum cost solution to oil pressure light issue. Shawn got us in early and stayed in touch. He recommen Friendly and efficient staff. Recommended minimum cost solution to oil pressure light issue. Shawn got us in early and stayed in touch. He recommended several trim places to replace my Tribute's headliner. More
Quick oil change I registered online for an oil change and even though they were very busy, the oil change was performed on-time. The service center was in a differen I registered online for an oil change and even though they were very busy, the oil change was performed on-time. The service center was in a different place because of construction and I parked a bit far from the the service center. An employee moved my car for me! The only thing that seemed to be missing because of service center's temporary location was the inspection of fluids etc. that usually comes with an oil change. However, I really appreciate their quickness and their respect for me and for my car and I will keep coming back! More
Recall Fantastic experience! Courteous and professional. Everyone was great ! Will definitely be back ! Thank you all. I’m not affiliated w/any other Mazda d Fantastic experience! Courteous and professional. Everyone was great ! Will definitely be back ! Thank you all. I’m not affiliated w/any other Mazda dealership. This was my 1st time here More
Very good service and timing. It was a very good service experience! They are always courteous and friendly, Some of the best customer service in the city. I will continue to d It was a very good service experience! They are always courteous and friendly, Some of the best customer service in the city. I will continue to do my business with Lou Fusz!!! More
Over charge When I asked about an exhaust leak I was quoted a price of over $800. Took the car to a different garage turns out it was 1 busted bolt total cost of When I asked about an exhaust leak I was quoted a price of over $800. Took the car to a different garage turns out it was 1 busted bolt total cost of bolt and gasket replaced $75.00 More
More service needs I have had my car for 1 yr and 3 months. Since then I have had to come out of pocket for 2 different services. First was electrical, and second was my I have had my car for 1 yr and 3 months. Since then I have had to come out of pocket for 2 different services. First was electrical, and second was my springs on my trunk went out. It's a 2014. I didn't except to come out of pocket so soon with a warranty and extended warranty. That's not good in my opinion. But the service is always good and John always takes care of me! More
Great Service All of the service advisors mainly Shawn & Joe provide exceptional service. They make sure they explain everything & let me know how quickly I need All of the service advisors mainly Shawn & Joe provide exceptional service. They make sure they explain everything & let me know how quickly I need to make a repair, if needed. More
Service for headlight I had a burned out headlight on my Mazda Miata convertible - it was way too complicated for me to do myself. I chose Lou Fusz because it was closest I had a burned out headlight on my Mazda Miata convertible - it was way too complicated for me to do myself. I chose Lou Fusz because it was closest to my home. Scheduled the appointment for Saturday morning and was out before lunch. Very professional service area. I’d definitely bring my car back. More