1,943 Reviews of Lou Fusz Mazda - Service Center
Great service Shawn is great! He cares about his customers and he is very helpful and always puts you first. I would recommend my friends and family to get their ca Shawn is great! He cares about his customers and he is very helpful and always puts you first. I would recommend my friends and family to get their car serviced here anytime. More
Friendly staff , updated time to time. Service was quick, got the update on phone. Provided with a courtesy vehicle, detailed the service activities at the time of r , updated time to time. Service was quick, got the update on phone. Provided with a courtesy vehicle, detailed the service activities at the time of return. More
Great customer service The service team here is awesome. They are super friendly and do everything to make your experience great. I never feel pressured to do anything extra The service team here is awesome. They are super friendly and do everything to make your experience great. I never feel pressured to do anything extra to my vehicle like other service centers I’ve visited before. More
Great service Never a problem with this service department. I own three Mazdas and I pass another dealership to get to this one. Worth the time and effort since the Never a problem with this service department. I own three Mazdas and I pass another dealership to get to this one. Worth the time and effort since the are great to work with. More
On time and all issues resolved Everything was professional from the reservation person to the advisor Sean The waiting area was clean and well stocked with drinks and fruit I will Everything was professional from the reservation person to the advisor Sean The waiting area was clean and well stocked with drinks and fruit I will definitely b back More
Oil change Excellent service and professional, friendly staff. Timely and helpful. Got several reminders about appointment too. Have been a long time Fusz custom Excellent service and professional, friendly staff. Timely and helpful. Got several reminders about appointment too. Have been a long time Fusz customer and just switched from Toyota to Mazda. More
World Class Experience Everyone was friendly and willing to help. I just needed a second opinion on my car and recieved the best service possible. Will definitely be taking Everyone was friendly and willing to help. I just needed a second opinion on my car and recieved the best service possible. Will definitely be taking my car here in the future. More
Quick and efficient I called during lunchtime to see if I can bring my car in and was told to bring my car in right away. Two hours later safety omissions test was done I called during lunchtime to see if I can bring my car in and was told to bring my car in right away. Two hours later safety omissions test was done and they even provided me a courtesy car so I can run errands while my car was being inspected. Excellent customer service, highly recommended! They even called before the work was done to inform me of needed service and estimated cost, which I plan to bring back when I have the time and money. More
CX-5 60k mile service I met Shawn Degrasso when I moved to St. Louis with my previous vehicle. He took care of servicing my Mazda tribute. He is the reason I chose to bu I met Shawn Degrasso when I moved to St. Louis with my previous vehicle. He took care of servicing my Mazda tribute. He is the reason I chose to buy a new vehicle at Lou Fusz Mazda. He's a really great guy, and I'm happy with all the friendly people I know at that dealership and service center. More
Very awesome advisors The two advisors I have listed were very informative, descriptive and patient. I haven't taken my car to any other dealership since I've owned it. Ver The two advisors I have listed were very informative, descriptive and patient. I haven't taken my car to any other dealership since I've owned it. Very pleasant environment. Thanks for all you do. More