1,945 Reviews of Lou Fusz Mazda - Service Center
Service nice It’s the truth I have own three Mazda from Lou Fusz Mazda !!! Keep going back because of Great Service and comfortable of customer relationships It’s the truth I have own three Mazda from Lou Fusz Mazda !!! Keep going back because of Great Service and comfortable of customer relationships More
Great Customer Service Car in and out for oil change and tire rotation. Everything explained to me and no matter who I see in the service department each person is as nice a Car in and out for oil change and tire rotation. Everything explained to me and no matter who I see in the service department each person is as nice as can be! More
Fast and friendly , was in and out in no time. Clean shop employee was dressed nicely and understood the service I wanted performed in my used vehicle. , was in and out in no time. Clean shop employee was dressed nicely and understood the service I wanted performed in my used vehicle. More
Fast Service Service is always on time. I'm in and out and the technicians are informative and knowledable I am always informed of updates and other services that Service is always on time. I'm in and out and the technicians are informative and knowledable I am always informed of updates and other services that may be due. More
Great new building and personal service I will continue to being my car in for service to Lou Fusz. I always get excellent service and I am cautioned about any upcoming service I may need in I will continue to being my car in for service to Lou Fusz. I always get excellent service and I am cautioned about any upcoming service I may need in the future. Great new building! More
Perfect Very good and fast service, very nice waiting area, and they guided me to ask for something else, definitely will come back. Renewed building looks so Very good and fast service, very nice waiting area, and they guided me to ask for something else, definitely will come back. Renewed building looks so nice. More
Service Rep: Shawn DeGrasso Shawn DeGrasso is the service representative that I always request. He is very professional and has helped me with any issues that I have with my Maz Shawn DeGrasso is the service representative that I always request. He is very professional and has helped me with any issues that I have with my Mazda 3 throughout the years. I always recommend him to family and friends if they are getting their Mazda cars serviced at Lou Fusz. More
Oil Change & More I went in for an oil change as well as some general maintenance on my 2014 CX-9 - I also asked them to check out a noise I was hearing. They did the w I went in for an oil change as well as some general maintenance on my 2014 CX-9 - I also asked them to check out a noise I was hearing. They did the work and called me about the noise. Turns out it was an extended warranty item that Mazda was aware of and they fixed it. I picked up the car and there was a check engine light on. They took it back to check it out. The next day, I picked it up again - check engine light was due to a reset and it was all fixed. As I was driving home, I heard another new noise. I brought it back again - rode with Shawn so he could hear the noise - and once again, I left the car in their hands. They found the issue - resolved it - and I was back to pick it up for the final time. Through this time, they gave me a great loaner to use, kept in touch with me, and very helpful with everything. Even though these things can be inconveniences, I had a car and they fixed all my issues. I had such a great experience and definitely recommend their service team. Thanks to all of the great people at Lou Fusz Mazda Service! More
Tire trouble Lou Fusz service department is awesome. I had a slow leak in my tire, made an appointment on line for the next day. They found a small nail in my tire Lou Fusz service department is awesome. I had a slow leak in my tire, made an appointment on line for the next day. They found a small nail in my tire, quickly repaired it and had me on my way at no charge. I won’t go anywhere else when it comes to my car. Thanks for the great service and friendly attitude EVERY time I come in!! More
Service Mazda CX-5 for rattle Service was good, Fixed the rattle coming from spoiler free of charge because I just bought the pre owned car the week before. Only negative was tha Service was good, Fixed the rattle coming from spoiler free of charge because I just bought the pre owned car the week before. Only negative was that I had to wait longer than I probably should have while they fixed it because the customer service rep didn’t seem to know it was done when it actually was done (as I found out later when I went up and asked). More