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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
1,945 Reviews

1,945 Reviews of Lou Fusz Mazda - Service Center

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May 13, 2019

Quick Professional Service Scheduled an oil change for while I waited. When I checked the car in Josh noted that there was a minor recall and he added that to the service ticket More

by Tom M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

May 13, 2019

love the new facililty! For the most part courteous, Zach seemed a little rushed when answering questions. Been a customer for years, they continue provide overall efficient More

by GRETCHEN.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Lou Fusz Mazda responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

May 13, 2019

Very friendly and professional staff. I was able to get an appointment very quickly. The work was done quickly. Everyone I interacted with was friendly, polite, and professional. It couldn More

by DENISEHALLstl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa and John in Service.
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

May 13, 2019

Trouble free experience Easy drop off and pick up. Received nice loaner car after found out a part needed to be ordered. Text when car was ready. Minimal waiting. More

by TOPAULIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

May 10, 2019

Extremely helpful and courteous. Fast too Everyone went out of their way to get my situation fixed and I got great personal advice. Super efficient and thorough. They even had snacks! More

by amanda19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

May 08, 2019

Always Satisfied As always great service from these guys and ladies. I always take my vehicle here and will always continue to do so. The new facility is awesome More

by Bigsale01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

May 07, 2019

Fast and pleasant. Didn't try to oversell service. Was in and out in just under an hour. I liked the new service center and big screen TV. More

by RWM050
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Harmon
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

May 06, 2019

Oil Change/Tire Rotation Service was great! I really enjoyed the new look! Wonderful experience!! The new changes were very impressive. The quality of work was excellent a More

by DFOREMAN8345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

May 02, 2019

Good experience Very friendly and fast. Their new service center is awesome! High tech and a comfortable waiting area. It is a fairly long drive for me but worth i More

by RICK13994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Goepel
Feb 25, 2020 -

Lou Fusz Mazda responded

We appreciate your business! Thank you so much for the high rating!

May 02, 2019

Great service team and new facility I’ve been doing business with Lou Fusz for the last 3 years roughly and have always gotten good service. Julie is my advisor and has always taken care More

by Kaizin514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichert, Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

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