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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
1,945 Reviews

1,945 Reviews of Lou Fusz Mazda - Service Center

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May 24, 2019

Relaxing and short stay. I enjoyed sitting watching big screen television in the knew remodeled floor room. Will be back to get future maintenance done to my vehicle soon. More

by WANDA.MEBANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

May 23, 2019

Service Always greeted and get wonderful service, clean, and welcoming. Always tell me if I really need something or can wait, until the next time I come in. More

by craig4029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

May 23, 2019

Excellent Customer Service! A big Shout-Out to Shawn and Josh! Imagine, expecting a big repair cost but ending up leaving with zero pay! Very satisfied with the service I rece More

by princess_delights
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hinson, Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

May 23, 2019

All went well The new facility is great. It could use some magazines on waiting room I had an appt and was checked in on time. Shawn kept me updated on how things More

by Muffy123!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know man who washed car , Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

May 22, 2019

It’s was great!!! The time, attention, and respect given by John in the service department was amazing right down to the last detail. It was truly an exceptional expe More

by RENEE.MERRITTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

May 22, 2019

great experience I would like to thanks the great guys and ladies at Lou Fusz Mazda. They always offer top service and I never have to worry about my car getting fixed More

by Bigsale01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

May 18, 2019

Good Great 👍🏿Customer Satify Great Good Job last minute Problem and it was handle with friendless and team work Shawn and it’s team Of Porters and Roy , with the New Systems in th More

by ARONLEACH$8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

May 16, 2019

Service John treats me like royalty. He makes sure my car is safe to drive. I trust any recommendation he makes is the best for me. More

by Sheila Haymon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harman
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

May 14, 2019

Great Experience Had a great experience in the new facility, the staff was fabulous, quick in and out, and a clean car! Shawn was very helpful and kind... over all it More

by remyart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

May 13, 2019

Great Service Great service every time, All work is completed on time and I am always aware of what they are going to do with the car before they do it. More

by lisa.tucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

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