Lou Fusz Mazda - Service Center

Great job! Went above and beyond to make my service great from start to finish. I love the new text message system they are using at the Service center! Went above and beyond to make my service great from start to finish. I love the new text message system they are using at the Service center! More

Getting fleeced Paid almost $93 for an emissions test and got upcharged for no reason for “maintenance”. Total rip off and worst customer experiences ever! Felt total Paid almost $93 for an emissions test and got upcharged for no reason for “maintenance”. Total rip off and worst customer experiences ever! Felt totally disrespected. More

Friendly Service, long wait. I had an appointment for an oil change and tire rotation. I figured with an appointment, I should be in/out in under an hour. It was nearly 2 hour I had an appointment for an oil change and tire rotation. I figured with an appointment, I should be in/out in under an hour. It was nearly 2 hours before I finally left the dealership. That seems like an eternity for an oil change and tire rotation. At least as compared to other service locations. If I didn’t have to get my oil changes here, I’d def go elsewhere. On a brighter note, the staff was very friendly and accommodating during my stay there. More

Great service as always! Great service by Shawn DeGrasso , always explains what is being done and why it is necessary. I also feel comfortable with the recommendations he sugg Great service by Shawn DeGrasso , always explains what is being done and why it is necessary. I also feel comfortable with the recommendations he suggests. More

Everyone is extremely friendly & helpful! Everyone is always extremely friendly and helpful at the Lou Fusz Mazda Service Center. They really take the time to explain the recommendations. Shaw Everyone is always extremely friendly and helpful at the Lou Fusz Mazda Service Center. They really take the time to explain the recommendations. Shawn is so GREAT!! More

Low tire problem I had a low tire which kept losing air. I would fill it and it would not stay filled. Very annoying and frustrating. I love my Mazda 6 and the wonderf I had a low tire which kept losing air. I would fill it and it would not stay filled. Very annoying and frustrating. I love my Mazda 6 and the wonderful service at Lou Fusz. I am just frustrated with the tires on my car. I have had many problems with them. Of course, some were clearly my fault but other times not. More

excellent Got in and out quickly. Washed car after my oil change. Wasn’t hassled to buy other services. Everyone was courteous and friendly. Very nice waiting r Got in and out quickly. Washed car after my oil change. Wasn’t hassled to buy other services. Everyone was courteous and friendly. Very nice waiting room. More

The New Lou Fusz Mazda Service Center I was very impressed with the new Lou Fusz Service Center. Julie Reichert was my service representative. I have been working with Julie since I bought I was very impressed with the new Lou Fusz Service Center. Julie Reichert was my service representative. I have been working with Julie since I bought my 2007 Nissan Maxima in September, 2007, when you had the Nissan dealership. Julie has been wonderful for these past almost 12 years. She has been there whenever I have had a need for a repair or just routine maintenance for my Maxima. I was very happy with the price for my 165,000 mile maintenance as well as the thorough work done on my car. The new waiting room is very comfortable, and the wait for my car to be finished was not bad at all. More

Ehh customer service I went for a oil change and was told it would be 30 to 45 mins. After about an hour of waiting with my 9 mth old baby I went to check on the wait and I went for a oil change and was told it would be 30 to 45 mins. After about an hour of waiting with my 9 mth old baby I went to check on the wait and they said they had to get a filter and it will be another 20 mins. An oil change shouldn't take a hour half with no updates from the techs on the status. More

Routine oil change and recall work Easy to schedule appointment. I waited for my car in a newly remodeled waiting area. Very comfortable and convenient. They washed and vacuumed the car Easy to schedule appointment. I waited for my car in a newly remodeled waiting area. Very comfortable and convenient. They washed and vacuumed the car before returning it to me. Well done! More