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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
1,945 Reviews

1,945 Reviews of Lou Fusz Mazda - Service Center

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June 12, 2019

Great experience First time at remodeled service facility and it’s great! Much improved experience checking in, waiting, and checking out. CX-5 was serviced excellentl More

by Mazda family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hinson
Jul 01, 2019 -

Lou Fusz Mazda responded

Thank you for visiting our new building. We are so excited that you had a great experience. We really love our new state of the art facility and look forward to seeing you again soon.

June 10, 2019

Friendly and Helpful Team I bought my Mazda from a different dealership. At this point I really wish I would have bought it from Lou Fusz. The staff was courteous and went out More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much! We appreciate you! Thank you for taking the time to leave us a review! We look forward to seeing you again soon.

June 10, 2019

New renovations make a difference Friendly service. Now that renovations are finished, waiting is more comfortable and I find that my service is quicker and easier to navigate. Thanks More

by kellingamanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for your time and the wonderful review. We value your business!

June 08, 2019

Great service This is the best dealership! The service advisors are excellent & have the best customer service around!! I have been bringing my car to them for 10 More

by CJDST95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

June 08, 2019

Great Service The service staff was very friendly and accommodating. I arranged my service at the last minute and they were able to take me and provide thorough cu More

by SUZANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

June 06, 2019

Prompt, professional and pleasant Service was prompt, Josh was very professional and the overall experience was very pleasant. I appreciate that the folks at Fusz know my car and have More

by LOCKHARTLS92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

We're delighted to hear that you think so! Thanks for coming in to see us!

June 06, 2019

Very responsive Sam was very responsive and thorough. I always used Bonmarito and was happy. Lou Fusz and Sam exceeded what I was used to. They have s new custome More

by alexiagoe74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam , Tom Phillips
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

June 04, 2019

Fantastic service My car was done very quickly, I really appreciate and like the way they use text messaging as well as calling. The person who worked on my car was ver More

by Shass1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

June 03, 2019

Kept me up to date on service I had my vehicle towed to the service center. The service people kept me informed of the work progress through text and phone calls. All work was perf More

by GAMWOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

June 03, 2019

Quick turnaround on factory recall Mazda issued a recall for the intermittent windshield wiper control, and when I took my Mazda 3 in for the repair, it was handled quickly and efficien More

by TERRYPERKINS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harman, Julie Reichert
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

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