Back

Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
1,945 Reviews

1,945 Reviews of Lou Fusz Mazda - Service Center

Sort by
June 27, 2019

Tire 'issue' I called because tire kept losing air; was told to bring car in whenever I could; issue (nail in tire) was resolved immediately and reasonably. More

by BEESONV
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hinton
Jul 01, 2019 -

Lou Fusz Mazda responded

We are so glad we were able to get you back on the road so quickly. We appreciate your business and look forward to working with you again soon.

June 27, 2019

Very good Service was excellent, always friendly and willing to help. Me and my family been coming to you for many years because of our experiences, Thanks Lou More

by TMTYSEONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Lou Fusz Mazda responded

Thank you for your review. We will share this with our team. Thank you for your time and we look forward to seeing you again soon.

June 24, 2019

Bent Steel Hubcap They replaced my hubcap in a timely manner and realigned my wheels. The staff is incredibly friendly and helpful and they constantly keep you updated. More

by bmoliver95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichert
Feb 25, 2020 -

Lou Fusz Mazda responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

June 24, 2019

Mazda Great new place to have your vehicle worked on. They know what they are doing and even tell you before hand if more work needs to be done and the est More

by Monyman70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

June 21, 2019

Amazing Service Team Very accommodating, exceptional explanation, and outstanding customer care. Would definitely recommend your dealership service center to others. The s More

by bornsolo.bs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

June 21, 2019

Faulty repair eventually made right I always use this dealership for my oil changes and I will continue to use it. After my most recent oil change they gave me a list of maintenance issu More

by Andersenrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

June 21, 2019

Great service with no pressure I continue to be impressed by the service at Lou Fusz. Always fast, reliable service with no attempts to sell you services you don’t need. Keep up the More

by brianpsmith100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

June 19, 2019

More than an oil change My appointment was for an oil change. However, the Mazda Staff discovered my vehicle needed more: oil change, wipers and front brakes replaced. Who kn More

by bab2012003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

June 17, 2019

Awesome service Love Lou Fusz, I always receive excellent service and I will always recommend them to family and friends for their car care and bew purchase needs. More

by mstwallace77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

June 16, 2019

Excellent Service I've trusted Lou Fusz service since I moved to St. Louis 3.5 years ago. The courtesy and service have always been fantastic. First with my Mazda Tri More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

...
149
...