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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
1,945 Reviews

1,945 Reviews of Lou Fusz Mazda - Service Center

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July 15, 2019

Great service from Lou FuszMazda I had a passenger side rear tire molding that came off on the highway after running over debris on the highway. Lou Fusz Mazda had the part in stock a More

by vosandra49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichert
Jul 25, 2019 -

Lou Fusz Mazda responded

That is so scary! We are so glad we were able to help get this fixed. Thank you for the kind words about Julie. We look forward to working with you again soon.

July 12, 2019

Tom is great With the help of Zach and Julie, Tom was nice enough and extremely willing to help me out and get my car’s diagnostic test covered. More

by sschott10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Reichert, Tom Phillips
Jul 25, 2019 -

Lou Fusz Mazda responded

Thank you for your business. We appreciate you taking the time to leave us a review. We value your business.

July 12, 2019

Great courteous service! Comfy, classy customer area. They were very kind and professional and quick. Also very thorough in what type of tender care my care would require in the near future. Thanks. More

by STYLN8765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the lady, I can't find her name!! lol
Jul 25, 2019 -

Lou Fusz Mazda responded

Thank you for your review. We are very happy you are enjoying our new dealership and customer waiting area. We look forward to seeing you again soon.

July 11, 2019

Service advisor Shawn is great. repairs were done in a timely manner at a fair price., The new building is great. Nice and clean with a great design. Great working with the entire se More

by ATWELLLARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Goepel, Shawn Degrasso
Jul 25, 2019 -

Lou Fusz Mazda responded

Thank you very much for your review. We look forward to seeing you again soon.

July 11, 2019

Update and maintenance Every time I go to Lou Fusz, I'm impressed by the professional service. Shawn is exceptionally good at explaining things and keeps his word. Thanks More

by norton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jul 25, 2019 -

Lou Fusz Mazda responded

We thank you for your business and look forward to servicing you again soon.

July 11, 2019

Excellent work John is very professional to help me solving problems. He not answering my concerns, but also show me which part I need to fix it More

by YWANG14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John , Shawn Degrasso
Jul 25, 2019 -

Lou Fusz Mazda responded

We are so happy we were able to take care of your vehicle. Thank you so much for leaving us this review and look forward to seeing you again soon.

July 10, 2019

Great customer service! I had a safety recall for my Mazda so I contacted them for service. Scheduling my appointment was convenient and they even gave me a loaner to use dur More

by lindan18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie, Shawn Degrasso
Jul 25, 2019 -

Lou Fusz Mazda responded

Thank you for your business for all the years. We look forward to many more years to come.

June 28, 2019

Honesty and courtesy Had some noise coming from the front brakes at slow speed breaking and thought it was going to be big dollars. Josh meet me at my car and after I de More

by cbattung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hinson
Jul 01, 2019 -

Lou Fusz Mazda responded

Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you again soon.

June 27, 2019

Quick and Courteous As usual my service was quick and easy and the employees are so nice. Lou Fusz Mazda service center always makes this process as easy as possible. And More

by FARVEREL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichert, John Harman, Joshua Hinson, Armani
Jul 01, 2019 -

Lou Fusz Mazda responded

We appreciate your business and thank you for the review!

June 27, 2019

Great service Good job!!!! My father in law’s Mazda millennia needed some special care. I decided to give Lou Fusz a chance to fix it. While I would always want it More

by Tony S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jul 01, 2019 -

Lou Fusz Mazda responded

Thank you Tony for bringing your vehicle to us for service. We are so glad we were able to fix the problem. We appreciate your business and look forward to seeing you again soon.

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