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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
1,945 Reviews

1,945 Reviews of Lou Fusz Mazda - Service Center

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July 22, 2019

Completed service wr y professionally. Service completed. Very satisfied Service staff very friendly.. appointment made same day. Nice new facility. Fixed the problem with a new part a More

by WILCOXSANDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jul 25, 2019 -

Lou Fusz Mazda responded

We are so happy your vehicle was fixed right the first time. If there is anything we can do for you please let us know.

July 22, 2019

Lou Fusz experience Professional from start to finish. Felt like I got honest answers and was educated regarding my car. Stayed within the estimate. The best. I’ll be bac More

by Kram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jul 25, 2019 -

Lou Fusz Mazda responded

Thank you for your business. If there is anything you ever need please let us know.

July 19, 2019

A good experience Efficient, professional and friendly service was the hallmark. I liked the remolded premises and the snacks that were provided. The work was done in More

by HIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John ?
Jul 25, 2019 -

Lou Fusz Mazda responded

Thank you so much for your review. We appreciate your business.

July 19, 2019

Great Service! I moved from out of state and needed to put on a new license plate, but the screws for the old plate had rusted so badly that they couldn't be removed More

by Indy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Alge, John Harman
Jul 25, 2019 -

Lou Fusz Mazda responded

We are so glad we were able to help. Rust can cause so much pain. Thank you so much for giving our dealership a try. We hope to earn your business for years to come. Thank you again!

July 19, 2019

Quality service I had my oil and I had my oiled changed, and it was as fast as the express places. Addition to the time factor, they washed and vacuumed it out. Now I hear I am going More

by maryellenwhitehead68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicky, Shawn Degrasso
Jul 25, 2019 -

Lou Fusz Mazda responded

Thank you very much for leaving us a review. We appreciate you letting us know about your experience. I also want to let you know we also add some service coupons each month to our website. Here is the link https://mazda.fusz.com/promotions/service/index.htm We appreciate your business and look forward to seeing you again soon.

July 18, 2019

Honest Lou Fusz Mazda has always been honest with me whether if it was good news or bad news. They always make sure my care is safe and sound when I drive More

by James Susanka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

July 18, 2019

Maintenance work failure The representative is good, but the worker doing maintenance didn't do a good job. Last time, after oil change, the oil leaking because the worker did More

by leelinxu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua, Chuck Hestand
Aug 19, 2019 -

Lou Fusz Mazda responded

We apologize for the trouble. Everything should be fixed properly with that update. If this is not fixed please let us know at your earliest convenience. We appreciate you and apologize the inconvenience.

July 17, 2019

Easy, quick Convenient and easy to work with. Plain explanations. Knowledgeable staff. Allowed me to comparison shop on line while on the phone, made it a lot ea More

by MTHOMPSON15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie, Josh
Jul 25, 2019 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. If there is anything we can do for you please let us know. We appreciate your business.

July 17, 2019

15,000 Mile Service Great customer service! Everyone was extremely knowledgeable and friendly. Would tell anyone with a Mazda to come in for Service at this location! More

by kris.files607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jul 25, 2019 -

Lou Fusz Mazda responded

We appreciate your business Kris. We look forward to seeing you again soon.

July 15, 2019

oil change/Tire rotation Made an appointment when the service center was not slammed. Waited for the car during service. I was hoping to read but the TV was playing on and it More

by plunkett.tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jul 25, 2019 -

Lou Fusz Mazda responded

Thank you for your business. We are so sorry you were not able to read. We appreciate you bringing your vehicle to us for service and value your business.

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