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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
1,945 Reviews

1,945 Reviews of Lou Fusz Mazda - Service Center

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August 15, 2019

Great fast service I needed an emissions inspection to get my license plate and Lou Fusz Mazda was able to get that for me in a half hour. Josh handled my transaction fr More

by vosandra49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 25, 2020 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

August 14, 2019

Excellent customer service The team and service are excellent. They are responsive to emergency requests as well as routine maintenance. Not having family in the area, it is im More

by Pjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 25, 2020 -

Lou Fusz Mazda responded

We appreciate your business! Thank you so much for the high rating!

August 14, 2019

Excellent I own four cars for my family, all of different makes and models, and I service them all at Lou Fusz. I have been taking my vehicles to them for over More

by david.maul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichert, Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

August 14, 2019

Great service- Shawn DeGrasso Always receive top notch customer service from Shawn DeGrasso. Trust Shawn and his department to service my car. Thank he service is always quick and More

by Itsker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

August 12, 2019

Mazda recall service Very welcoming service team. They gave a pretty accurate time for completion and the waiting area was comfortable with free snacks and drinks. They di More

by Shjohnson14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

August 12, 2019

Service visit Timely & convenient everyone was very friendly. Shuttle service a bonus as well as the. Courtesy wash & vacuum. Would definitely recommend to any Mazd More

by Sooner Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

August 08, 2019

An enjoyable day at Mazda Service Department Whenever I take my Car to Mazda it be so happy to visit !!! Because it knows it going to Get that “”” Mothers LOVE and FATHER Care ;;; Thanks again Jo More

by ARONLEACH$8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy O'Connor, Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

August 05, 2019

Good Service Service members are very freindly and helpful. They offered me a rental car so I was able to get to work on time. Only problem was the wait to get my More

by RBN1264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

August 03, 2019

Service above and beyond!!! Used car purchased “no warranty “. One week later heard loud clank in back end!! Service found Brake pad was missing a part. Fixed with no charge. T More

by Patty P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

August 02, 2019

Great Cory Linneman is the man. Very professional and I was extremely happy with his service. In my opinion he deserves a raise. Satisfied Customer here! More

by htfrhb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Linneman
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

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