1,945 Reviews of Lou Fusz Mazda - Service Center
Amazing service and facilities From the second I arrived, everyone was incredibly friendly and so helpful. I needed to rush to work, and I was checked in and given a loaner all wit From the second I arrived, everyone was incredibly friendly and so helpful. I needed to rush to work, and I was checked in and given a loaner all within 10 minutes. I just love this place! More
Winterizing my car is always ideal. Mazda is a great shop. The workers are friendly and all my questions was responded too. I went in for an oil change and forgot about the belt that nee Mazda is a great shop. The workers are friendly and all my questions was responded too. I went in for an oil change and forgot about the belt that needed to be replaced. Then I was told about my tires bolding and the metal holders around my battery that needed replacing. It came up to a bit if money and I waited from 8:30 to 11:43 AM but I must admit my car does drive so much more smoothly than before. So thanks Mazda. Plus I called Dobbs and they wanted to charge me a lot more for tires. Traci More
Excellent Service I've been going to Lou Fusz Mazda Service since 2016 when I moved here. Shawn Degrasso was the first person I worked with, and everybody is great. I I've been going to Lou Fusz Mazda Service since 2016 when I moved here. Shawn Degrasso was the first person I worked with, and everybody is great. I'll keep using this service department as long as I live in St Louis and drive a Mazda, More
Pleasant and welcoming as always I've only been to this Mazda dealership a handful of times but I am always treated fairly and the advisors make sure I am well taken care of. The dea I've only been to this Mazda dealership a handful of times but I am always treated fairly and the advisors make sure I am well taken care of. The dealership is clean and fun looking and the chairs in the waiting room just HAVE to be made with leather ar soft as baby angels! I will definitely be back! More
Outstanding Customer Service I went to Lou Fuze for an oil change after another Mazda Dealership stopped taking my pre-paid service vouchers, and the dealership I purchased the ca I went to Lou Fuze for an oil change after another Mazda Dealership stopped taking my pre-paid service vouchers, and the dealership I purchased the car from not having the parts to honor an appointment that was made. I believe it was Joshua who made an exception and got me in without an appointment. (The call center # for Lou Fuze I called said they had an express option for walk-ins, which was a mix-up as this location is appointment only). He was honest about the wait time, which was faster than I would have expected given the situation and helpful all around. Although it is not close to my home, I’ll be returning to Lou Fuze for service because their great customer service makes them an easier option. More
Julie was outstanding in helping me find the right tires I had an overall good experience with the service department. I have used Lou Fusz for about 10 years and their service is generally excellent and pr I had an overall good experience with the service department. I have used Lou Fusz for about 10 years and their service is generally excellent and prices are competitive. More
Injured car I love coming here as I’ve only had one problem one time and the Lou Fusz team was there to put out the fire in a figure of speech! Thanks as always J I love coming here as I’ve only had one problem one time and the Lou Fusz team was there to put out the fire in a figure of speech! Thanks as always Julie R. (My Fabulous Mazda Advisor. More
Excellent Service I have been a customer of this dealership since 2009 & have always had great service! All of the service technicians are great! It’s because of them I have been a customer of this dealership since 2009 & have always had great service! All of the service technicians are great! It’s because of them I will always bring my car to this dealership. More
Great service Everyone is so sweet even the gentlemen drying my car off. In and out really fast love the snacks. Josh is always nice friendly and helpful Everyone is so sweet even the gentlemen drying my car off. In and out really fast love the snacks. Josh is always nice friendly and helpful More
Standard maintenance Scheduled an oil change and tire rotation. Service was done in a short time and the car came back washed and vacuumed. Nice new waiting room. Scheduled an oil change and tire rotation. Service was done in a short time and the car came back washed and vacuumed. Nice new waiting room. More