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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
1,945 Reviews

1,945 Reviews of Lou Fusz Mazda - Service Center

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September 05, 2019

Amazing service and facilities From the second I arrived, everyone was incredibly friendly and so helpful. I needed to rush to work, and I was checked in and given a loaner all wit More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

September 03, 2019

Winterizing my car is always ideal. Mazda is a great shop. The workers are friendly and all my questions was responded too. I went in for an oil change and forgot about the belt that nee More

by smithtraci78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech: Rodrick Roger and Brendon Hagemeier, Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

September 03, 2019

Excellent Service I've been going to Lou Fusz Mazda Service since 2016 when I moved here. Shawn Degrasso was the first person I worked with, and everybody is great. I More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

We're delighted to hear that you think so! Thanks for coming in to see us!

September 02, 2019

Pleasant and welcoming as always I've only been to this Mazda dealership a handful of times but I am always treated fairly and the advisors make sure I am well taken care of. The dea More

by Swirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Mike, and Geno in parts are great! , Shawn Degrasso, Carl Webster, Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

September 02, 2019

Outstanding Customer Service I went to Lou Fuze for an oil change after another Mazda Dealership stopped taking my pre-paid service vouchers, and the dealership I purchased the ca More

by Beckykolb33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

August 28, 2019

Julie was outstanding in helping me find the right tires I had an overall good experience with the service department. I have used Lou Fusz for about 10 years and their service is generally excellent and pr More

by marknsammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichart
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

August 26, 2019

Injured car I love coming here as I’ve only had one problem one time and the Lou Fusz team was there to put out the fire in a figure of speech! Thanks as always J More

by Atberzon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie R. (Service Advisor)
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

August 26, 2019

Excellent Service I have been a customer of this dealership since 2009 & have always had great service! All of the service technicians are great! It’s because of them More

by CJDST95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John & The female service technician , Shawn Degrasso, Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

We are so honored to have you as a valued customer! Thank you for the great rating.

August 26, 2019

Great service Everyone is so sweet even the gentlemen drying my car off. In and out really fast love the snacks. Josh is always nice friendly and helpful More

by KBLAKLEY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

August 22, 2019

Standard maintenance Scheduled an oil change and tire rotation. Service was done in a short time and the car came back washed and vacuumed. Nice new waiting room. More

by GEOFFH1920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

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