Back

Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
1,945 Reviews

1,945 Reviews of Lou Fusz Mazda - Service Center

Sort by
September 13, 2019

Quick and thorough Accomodating service and nice staff. Thank you. Glad I got the car pass. Very happy with the service all around. The new lounge is also very nice. More

by MOLROZ03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

September 13, 2019

Great service department! My CX5 was finished quickly and the communication was excellent. The service department was friendly and professional. Thanks I appreciate More

by mrawitscher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

September 13, 2019

Oil and filter change just under an hour Great service visit as always. The new waiting room is very nice and easy to get comfortable in. Visit lasted just under and hour, and everything was More

by TYNGBRG2288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

September 12, 2019

Great service As always things was on cue !!! Sure Lou And employees are A Okay 👌, but with the people that work there in sales service couldn’t ask for anything b More

by ARONLEACH$8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

September 11, 2019

Short wait and very professional Because John Hartman explainswith great detail the problems with what’s going on with my car. I never feel rushed when speaking with him. He is very More

by RENEE.MERRITTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hartman
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

September 11, 2019

Recall Visit The dealership made the inconvenience of a recall visit more tolerable. The complimentary inspection and car wash made me feel that some one understoo More

by SAJETAYLOR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julie, Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

September 09, 2019

Oil change The service was really good and quick. I loved that! The only thing I was concerned with they didn't say if I needed my tires rotated or not. More

by tlowe62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Your business is very important to us. Thank you so much for the review.

September 07, 2019

Great Visit! This was my first time at the new dealership. It is thoughtfully designed. I am glad to see that the service department workers are no longer out in t More

by PETERSSL8800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori, Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for your time and the wonderful review. We value your business!

September 06, 2019

Fast and friendly service! I was provided great service with minimal waiting! The staff was friendly and refreshments were provided. Very nice and clean location would be there More

by Qmorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

September 06, 2019

Great experience Julie took care of everything, was efficient friendly and extremely helpful. Kept us updated and the car was ready quickly! A great experience all aro More

by SUSANMANESBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of anyone name other than Julie
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much! We appreciate you! Thank you for taking the time to leave us a review! We look forward to seeing you again soon.

...
142
...