Lou Fusz Mazda - Service Center

Great service Julie Reichert was my service writer at Lou Fusz Mazda, she had a hood molding replaced for me that a car wash damaged. I also got a lube, oil and fil Julie Reichert was my service writer at Lou Fusz Mazda, she had a hood molding replaced for me that a car wash damaged. I also got a lube, oil and filter change and needed back brakes. Julie explained all the charges I was paying and handled my transaction to the end. More

Josh Hinson is the guy to work with. I have had great experiences at Lou Fusz Mazda from sales to service. Josh Hinson has always been on top of things making sure this flow smooth. He an I have had great experiences at Lou Fusz Mazda from sales to service. Josh Hinson has always been on top of things making sure this flow smooth. He answers questions that may arrise with competency and respect for the customer. Has a possitive attitude everytime I have worked with him. More

Bad experience with software upgrade When I made the appointment, Shawn told me it would take 45 minutes. Upon arrival, I was told it would take 1 hour. The upgrade actually took 1.5 ho When I made the appointment, Shawn told me it would take 45 minutes. Upon arrival, I was told it would take 1 hour. The upgrade actually took 1.5 hours. Note that I arrived at the scheduled appointment time. After the upgrade, Android auto would not function properly and my trip odometers were set to zero. The tech took the mute off my radio and left it on. My expectation is that the actual time should be close to the initial estimate and that my vehicle be left in the same state (absent the need for repair and the wash) as when I brought it in. More

Great waiting area Service was about an hour wait for an oil change, which isn’t bad. The waiting area is beautiful and have you tempted to get a new car lol Service was about an hour wait for an oil change, which isn’t bad. The waiting area is beautiful and have you tempted to get a new car lol More

Car service The crew at Fusz Mazda Service is always great. What sets them apart this time was a slight problem I had with the loaner car. They got things straigh The crew at Fusz Mazda Service is always great. What sets them apart this time was a slight problem I had with the loaner car. They got things straightened out right away without any additional worries on my part. More

Car service Staff is friendly and helpful. Service was prompt and completed as stated. I would recommend using them for your service work. I’m a satisfied custom Staff is friendly and helpful. Service was prompt and completed as stated. I would recommend using them for your service work. I’m a satisfied customer More

Kept trying to up charge me I took my Miata into get the hand brakes and clutch fixed. They wanted to replace my brakes and replace my muffler which had passed inspection the pr I took my Miata into get the hand brakes and clutch fixed. They wanted to replace my brakes and replace my muffler which had passed inspection the previous month. They replaced my fly wheel without asking. I took it to a shop who said it was warm but did not need to be replaced. I fixed the hand brake by adjusting one screw. More

Positive Experience I've used Lou Fusz service off and on for years. Always had pleasant experiences with staff. Servicing is thorough and explanation of work is explaine I've used Lou Fusz service off and on for years. Always had pleasant experiences with staff. Servicing is thorough and explanation of work is explained.. Work is usually completed in a timely manner.Love new waiting area. More

Friendly, took care of needs Service personnel, Shawn D.,paid attention to the needs of the service and gace excellent advice on rhe next servixe that's needed. I aways can count Service personnel, Shawn D.,paid attention to the needs of the service and gace excellent advice on rhe next servixe that's needed. I aways can count on him. More

took longer than told, mediocre work I have always used Lou Fusz Mazda for service - this was my first experience with their Collision Center. I was less than impressed. They told me th I have always used Lou Fusz Mazda for service - this was my first experience with their Collision Center. I was less than impressed. They told me three days, I let them have the car for six days, and still had to wait a seventh day for it. Blah blah blah. The work was fine, but I had asked them to look at two more issues - well, that had to be done at the dealership. Then I realized the dealership had NEVER sent me a text or email for reminders for standard maintenance issues on my new CX5. Nothing. I had to then call them, oh sorry, we don't have any of your information. (of course they do - I bought the car from them and they have my email, cell phone, work phone, address, everything about me. More