2,033 Reviews of Lou Fusz Mazda - Service Center
I worked with Kevaun and he was respectful, knowledgeable, and kind through the entire visit. I bought a CX-5 Carbon edition and each visit I made was a productive one. Some staff outside of Ke knowledgeable, and kind through the entire visit. I bought a CX-5 Carbon edition and each visit I made was a productive one. Some staff outside of Kevaun recognized me and would take a minute to talk. Everyone I met and interacted with were polite and offered refreshments. I never felt pressure to put money down until I was satisfied with what I was buying. I feel I got a good deal and I feel like they were patient with me. More
It was a great service and quick, the only issue was with the tire rotation, the service techs did not reset/ calibrate the sensors so my dash light for tire pressure is on the tire rotation, the service techs did not reset/ calibrate the sensors so my dash light for tire pressure is on More
I had a great experience with this dealership. Great customer service and the maintenance personnel did an amazing job Great customer service and the maintenance personnel did an amazing job More
Mostly satisfied with the service. Some things about the car itself are not so great. The leaky oil situation, which could have been addressed more openly and honestly by Mazda. Als Some things about the car itself are not so great. The leaky oil situation, which could have been addressed more openly and honestly by Mazda. Also, the paint on the car itself is very thin and of poor durability More
The entire experience with Robin and the team at Lou Fusz is the reason I keep going back! The ly make you feel like part of the family! is the reason I keep going back! The ly make you feel like part of the family! More
In general good experience with the guy who helped me, but I didn’t feel they take care of my service. I mean, they didn’t explain anything they didn’t send me the video with recommendations and they didn but I didn’t feel they take care of my service. I mean, they didn’t explain anything they didn’t send me the video with recommendations and they didn’t clean the car that is supposing included in the service. I won’t go again to that dealership. More
Fast, efficient and nice! I was greeted upon arrival and the work was done quickly. I was greeted upon arrival and the work was done quickly. More
I had a very good experience. They picked up My vehicle from my home for service. They picked up My vehicle from my home for service. More
TERRELL was my salesman. Give him a 5. T was tranferref to another location day we had scbeduled appt. for tech learning. Subistitute was rushed (also covering phone). M Give him a 5. T was tranferref to another location day we had scbeduled appt. for tech learning. Subistitute was rushed (also covering phone). My daughter-in-law has a new VW so she was able to help me do some hands on settings ovet 4 or 5 days. Would have been gteat to have a manual or video. The basic problem for me is I do not know what I do not know. More
Fast, fun and friendly service. The building was clean. Service is quick. Received a diagnosis and response quick as well no complaints 10 out of 10. The building was clean. Service is quick. Received a diagnosis and response quick as well no complaints 10 out of 10. More