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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,010 Reviews

2,010 Reviews of Lou Fusz Mazda - Service Center

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March 31, 2025

I will always jump to do a survey for you guys! This is more so be if the exceptional customer service from Nick. He was inviting and truly cared. That’s hard to come by these days. More

by mandisa_nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lou Fusz Mazda responded

Glad that Nick took care of you!

March 29, 2025

You guys are wonderful, you have taken care of our 2013 Mazda CX 9 ever since we bought it from you. You are friendly, knowledgeable and great to do business with. Thank you More

by carolfthornton59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lou Fusz Mazda responded

Happy to hear that we have provided great service on your Mazda!

March 27, 2025

I appreciate the great service at Lou Fusz. I always can find a suitable time to be scheduled. The staff keeps me posted as to the work in progress and when the work will be completed. I am con More

by PRICH1951
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Coleman
Mar 31, 2025 -

Lou Fusz Mazda responded

We're glad you had a great service experience with us!

March 27, 2025

I appreciate the great service at Lou Fusz. I always can find a suitable time to be scheduled. The staff keeps me posted as to the work in progress and when the work will be completed. I am con More

by PRICH1951
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Coleman
March 27, 2025

I appreciate the great service at Lou Fusz. I always can find a suitable time to be scheduled. The staff keeps me posted as to the work in progress and when the work will be completed. I am con More

by PRICH1951
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Coleman
March 27, 2025

I appreciate the great service at Lou Fusz. I always can find a suitable time to be scheduled. The staff keeps me posted as to the work in progress and when the work will be completed. I am con More

by PRICH1951
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Coleman
March 26, 2025

Purchasing our new cx70 from Lou fusz Mazda was a great experience. We highly recommend them for your future car needs. More

by momofdr
Recommend Dealer
Yes
Employees Worked With
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lou Fusz Mazda responded

We hope you enjoy the CX-70!

March 25, 2025

Washing the vehicle is a waste of time. Water spots make it look worse than when I dropped it off. Also, technician did not reset the oil change interval, received an alert that service w More

by itsa6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Polite & courteous employees. Employees were polite and courteous. Offered me a bottle of water while I waited for my sales rep, Moe. Wait was only a minute and Moe took care of m More

by sgrand57
Recommend Dealer
Yes
Employees Worked With
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Howard
Mar 25, 2025 -

Lou Fusz Mazda responded

We're glad that our staff provided a polite experience for you!

March 18, 2025

I was impressed with Kyle Kincaid's very polite, sensitive, and professional attention to us when selling us the Mazda 3, He was patient in explaining to us how different features of the car worked. More

by warrenkf
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lou Fusz Mazda responded

We're glad to hear that Kyle was able to take care of you!

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