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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
1,940 Reviews

1,940 Reviews of Lou Fusz Mazda - Service Center

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November 20, 2024

Loner car new got the work done on time treated well. Washed the car before returning it More

by Rrigou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

She was very kind and considerate, and she explained all process that I needed. Also, she and her team fixed my car nicely and didn't miss any details. More

by yeseon927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Lou Fusz Mazda responded

We're happy to hear that Robin was able to take care of you!

November 15, 2024

I don't recognize any of these people's names. Perhaps if I saw their pictures. More

by cyncewilliams
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Lou Fusz Mazda responded

Thanks for the review!

November 15, 2024

Always professional and concise when assisting me with matters. Always appreciated in this day and age More

by steele.david.84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Lou Fusz Mazda responded

We're glad you had a professional experience with us!

November 14, 2024

Kind and courteous staff and a very simple sales process. As for the car, I have been in the service department twice in my '24 CPO Mazda 3 with an un-fixed highway vibration issue. I have less than 5k miles More

by HelloToMazda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Dealership was fine, service manager was very helpful with couple of issues I had with the car after I bought it More

by jmetzgergarell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Lou Fusz Mazda responded

Thanks for the review.

November 12, 2024

Excellent service everytime we go. Repair and maintenance is timely and we never worry about being upsold. They have always taken care of us! More

by bethanygrunow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Lou Fusz Mazda responded

We're glad you have received excellent service from us!

November 11, 2024

Thank you for the great service. We really appreciate how easy maintenance can be. This is the best dealership we have worked with. More

by jeanne.schoettle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Lou Fusz Mazda responded

Thank you for the review! We appreciate you!

November 08, 2024

Amazing service! Dedicated staff that strive to make each experience worthwhile. I am Mazda for life! More

by HSANDERS1045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Lou Fusz Mazda responded

We're thrilled you had an amazing service experience with us!

November 08, 2024

They were very communicative! Especially, Kim, who knew I was going out of town and helped to make sure I was able to get my tire replaced quickly. More

by pheller0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Lou Fusz Mazda responded

Happy to hear that our staff was able to take care of you!

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