2,021 Reviews of Lou Fusz Mazda - Service Center
They were nice and got my car serviced in a timely fashion I did feel like they tried to upcharge me for extra services more than the St Peters location usually does, but it is easy to decline those fashion I did feel like they tried to upcharge me for extra services more than the St Peters location usually does, but it is easy to decline those More
Very personable and easy to work with. Very pleased with our purchase and terms of service Very pleased with our purchase and terms of service More
It was good, as usual. But one point I'd like to ask about. My car was washed before I arrived, so they skipped that (which is perfectly ok), but the interior could have us But one point I'd like to ask about. My car was washed before I arrived, so they skipped that (which is perfectly ok), but the interior could have used a vacuum, which they also skipped. This is the 2nd time this has happened. I didn't want to send the car back just for a vacuum, so I left. But should I mention this on the way in? More
Had an issue with customer service at Lou Fusz Mazda but spoke with Stephanie the manager of service and she was able to create a great customer service moment. spoke with Stephanie the manager of service and she was able to create a great customer service moment. More
Scheduling appointments is easy-to-use and wait time is minimum. So far I have not had any issues. minimum. So far I have not had any issues. More
Very good Staff was welcoming,meets satisfaction Very good service, would recommend to another person Professional good service, would recommend to another person Professional More
I was very pleased with the service provided at Lou Fusz Mazda. Everything was explained well and I didn't feel pressured to get extra maintenance done-I was just given the facts. I will definitely be a ret Mazda. Everything was explained well and I didn't feel pressured to get extra maintenance done-I was just given the facts. I will definitely be a return customer. More
They were very friendly, understood my situation and helped me very quickly. This will be my location for any of my car needs. helped me very quickly. This will be my location for any of my car needs. More
Service department was able to get me appointment on short notice to replace battery. Saved me another 2 hour drive. Much appreciated! short notice to replace battery. Saved me another 2 hour drive. Much appreciated! More
Stephanie was very helpful. Didn’t pressure me, took time to explain things. Highly recommend this dealership! Didn’t pressure me, took time to explain things. Highly recommend this dealership! More