Back

Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
1,988 Reviews

1,988 Reviews of Lou Fusz Mazda - Service Center

Sort by
February 21, 2025

I always come here. Believe they are honest and won’t add extra things to increase the cost. More

by gungadin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Everyone is very friendly and helpful. Repairs have been costly. Especially when you are still making car payments. More

by mwoelker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Lou Fusz Mazda responded

We're glad that our staff were able to take care of your repairs!

February 16, 2025

Service was good. Liked the communication. No complaints. Nothing to add add add add add. More

by cky34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Lou Fusz Mazda responded

Thanks for the review!

February 12, 2025

My experience with Robin was great. She was provided great customer service and was willing to help me with figuring out how to use my remote start. More

by Ejenead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Lou Fusz Mazda responded

Thanks for the review!

February 11, 2025

The shop was quick and I was well taken care of. Plus they cleaned my car for me. More

by marmstrong10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Lou Fusz Mazda responded

Thanks for the review!

February 10, 2025

Nick was very helpful. He explained any questions I asked. He was professional and patient. More

by donnarbonner7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Lou Fusz Mazda responded

Glad Nick took care of your needs!

February 09, 2025

We’ve bought two of our 4 Mazda cars from Lou Fusz and I don’t think we would go anywhere else. The service to their customers in both the service department and sales floor has always been outstanding. The More

by Ben10x5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Lou Fusz Mazda responded

We appreciate you choosing Lou Fusz!

February 07, 2025

They are always kind, friendly & attentive to my needs. That's why I've been coming to Lou Fusz Mazda since 2004. I couldn't rate Roy here, but he has driven me to & from home so many times he doesn't More

by Jamie L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy
Feb 13, 2025 -

Lou Fusz Mazda responded

We appreciate your loyalty to us! Glad Roy has been able to take care of you!

February 07, 2025

Robin did a great job. She was great to work with, she was very helpful. More

by conola2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Lou Fusz Mazda responded

Glad Robin was able to take care of you!

February 05, 2025

The First Class Customer Service. , Is highly appreciated . The Strong leadership is reflected In every department. More

by onebalanceblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lou Fusz Mazda responded

We appreciate the kind words!

1
...