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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,021 Reviews

2,021 Reviews of Lou Fusz Mazda - Service Center

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April 20, 2025

They were nice and got my car serviced in a timely fashion I did feel like they tried to upcharge me for extra services more than the St Peters location usually does, but it is easy to decline those More

by roxylife916
Recommend Dealer
Yes
Employees Worked With
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Howard
April 18, 2025

Very personable and easy to work with. Very pleased with our purchase and terms of service More

by rpclover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Luraschi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Derleth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Heaney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

It was good, as usual. But one point I'd like to ask about. My car was washed before I arrived, so they skipped that (which is perfectly ok), but the interior could have us More

by maplenow333
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Heaney
April 15, 2025

Had an issue with customer service at Lou Fusz Mazda but spoke with Stephanie the manager of service and she was able to create a great customer service moment. More

by MESHAWOODARD
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

Scheduling appointments is easy-to-use and wait time is minimum. So far I have not had any issues. More

by Charlene5294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Very good Staff was welcoming,meets satisfaction Very good service, would recommend to another person Professional More

by juniormckenzie66
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Watkins
Apr 15, 2025 -

Lou Fusz Mazda responded

Thanks for the review!

April 10, 2025

I was very pleased with the service provided at Lou Fusz Mazda. Everything was explained well and I didn't feel pressured to get extra maintenance done-I was just given the facts. I will definitely be a ret More

by TMCINTYRE622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Lou Fusz Mazda responded

We appreciate you choosing Lou Fusz Mazda!

April 08, 2025

They were very friendly, understood my situation and helped me very quickly. This will be my location for any of my car needs. More

by KATHYMOTLEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Lou Fusz Mazda responded

We're glad that our staff were able to take care of you!

April 07, 2025

Service department was able to get me appointment on short notice to replace battery. Saved me another 2 hour drive. Much appreciated! More

by mkoch3420
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Lou Fusz Mazda responded

We're glad you had a great service experience!

April 03, 2025

Stephanie was very helpful. Didn’t pressure me, took time to explain things. Highly recommend this dealership! More

by zj.kronenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Lou Fusz Mazda responded

We're glad that Stephanie was able to help you!

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