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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,491 Reviews

2,491 Reviews of Lou Fusz Kia - Service Center

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December 01, 2024

Perfect everything went as expected, Zach always takes care of me, car was ready on time More

by craig.mangus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 04, 2024 -

Lou Fusz Kia responded

We're glad our staff was able to take care of you!

November 30, 2024

My appointment was on time, completed quickly, service person was helpful and I had no issues. More

by epic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Lou Fusz Kia responded

We're glad you had a smooth experience with us!

November 30, 2024

They have been servicing my Kia’s for the last 17 years now. From my Spectra5 to my Telluride now. Always courteous, prompt, and honest about the required service needs of my vehicles. More

by BRANDON.S.ORTIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Dec 04, 2024 -

Lou Fusz Kia responded

We appreciate your loyalty!

November 29, 2024

Everything went well and all concerns were addressed and resolved in a timely manner. We were satisfied More

by spadler19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Lou Fusz Kia responded

We're glad that our staff was able to satisfy your needs!

November 27, 2024

They greeted me warmly, updated me on the progress of the service and just great customer service. More

by tabmadding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnson
Dec 04, 2024 -

Lou Fusz Kia responded

We're glad you had a great experience!

November 27, 2024

Rude Service people. Very slow service for overpriced service. Bad and loud lounge. Do not recommend. More

by Screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
November 27, 2024

I came in for a simple oil change. I even had a reservation (several weeks before) for a specific time. Before I showed up I even called the Service Rep to make sure I will not be de More

by mmbhat2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron.
November 26, 2024

The Service is always very timely, however I was mislead by the desk associate, in which they told me I was due for an oil change and I wasn't. My car was telling me I needed service so I booked an appointm More

by runge.brett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
zach?
November 22, 2024

Courteous, efficient, fast and professional. Love this dealership!! DO NOT LIKE DOING THESE REVIEWS!!!!! this More

by normaharnack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi and Zac
Nov 27, 2024 -

Lou Fusz Kia responded

Thanks for the review!

November 22, 2024

Everyone was very kind and helpful. I will be back. I would recommend them to anyone. More

by Klragle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Lou Fusz Kia responded

We appreciate the kind words!

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