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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,503 Reviews

2,503 Reviews of Lou Fusz Kia - Service Center

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July 18, 2023

Very nice as usual i was going to a different dealership but when the guy left that took amazing care of me there i changed dealers More

by ARTICCHILL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICCI POLLARD
Jul 19, 2023 -

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

July 18, 2023

Service was quick, personable, and informative. I recommend! This was the first time trying the valet service. It was exactly what I needed this time. Though, the service waiting room is a good exp More

by mccandliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach--Valet, service department
Jul 19, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 16, 2023

Thanks to Kevin Derleth for consistent A+ service. He kept communications rolling through an engine replacement. More

by trevorgearhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Jul 17, 2023 -

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

July 16, 2023

Had a nail in my tire car was serviced as soon as possible could. The car was cleaned and washed. More

by it2go2now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 17, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 15, 2023

Zach and Niki are the greatest. awesome service and a true care for your car and making it run the right way. More

by wmsmg2854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Lentz
Jul 17, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

July 15, 2023

The work was well done, on time, and the staff were pleasant and easy to work with. More

by THOMASTSANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
Jul 17, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

July 15, 2023

good service fair price. too demanding for these online reviews. eleven, twelve, thirteen fourteen fifteen.,required to rate a person but do not recall which service adv More

by rexg063054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

July 14, 2023

I already did this why is this coming up again? ? Probably because I’m over 50 and did something wrong More

by higgsamy
Recommend Dealer
Yes
Employees Worked With
I did not work with these folks
Jul 17, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

July 13, 2023

Andy at the front desk was so kind and helpful! He made sure my car was finished quickly and efficiently and additionally gave me information on service and maintenance I was never informed on befo More

by KYLIESWINNEY35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stumm
Jul 14, 2023 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

July 13, 2023

Kevin was absolutely wonderful when servicing my vehicle. I had some unexpected damage to my Kia. Kevin was very patient and understanding of my situation. I appreciate everything!! More

by hilary.reece
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Jul 14, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

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