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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,503 Reviews

2,503 Reviews of Lou Fusz Kia - Service Center

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July 27, 2023

It was a good experience. Good customer service and the parts department helped me order the new floor mats I wanted. More

by gregtauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts department
Jul 31, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

July 26, 2023

Sam helped me get the repair I was looking for, and did not try to over sell me into paying more than I was expecting. More

by SOUTHSIDE2182002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 26, 2023

Great customer service and very well staffed and quick service like them a lot thanks More

by elmindsm314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 31, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

July 26, 2023

Andy was great! Very attentive and understanding. he helped me out a tremendous amount. I felt valued as a customer. More

by breahnah13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 31, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

July 26, 2023

Great service team as soon as you pull into the bay. Communication is awesome, letting you what needs to be done and what is going to cost. More

by dondonnaderleth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Jul 31, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

July 26, 2023

The experience was great, was a fast and timely service. My service adviser was great about helping with getting other problems resolved. More

by gusnlisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

July 23, 2023

I have been a customer for 10 years. They're always friendly and my car stays healthy! More

by IMAJHAM1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 20, 2023

I appreciate the way Zack helps and provides feedback. I’ve been coming here for over 10 years and he’s always been very helpful. More

by DOYA.REDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Jul 21, 2023 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

July 19, 2023

They do what they say they are going to do. While your vehicle is in service they keep you updated at all times. Very professional and friendly staff. More

by lindap4581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicki
Jul 21, 2023 -

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

July 19, 2023

Our salesperson, Danielle, was wonderful. Easy experience from trade-in to new car. She answered all my questions and helped me learn the various functions of the car. Wonderful buying expe More

by dan.and.louise.kilian
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Roemersberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

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