2,503 Reviews of Lou Fusz Kia - Service Center
I am a loyal customer and on my 4th car from Lou Fusz Kia. I have been well appreciated by everyone there. Lou Fusz can expect I will be a long time customer. Kia. I have been well appreciated by everyone there. Lou Fusz can expect I will be a long time customer. More
Another great visit to Lou Fusz Kia service center. I really appreciated the estimate provided for my 60k maintenance when I called to make the appointment. It's nice to have time to digest the upcomin I really appreciated the estimate provided for my 60k maintenance when I called to make the appointment. It's nice to have time to digest the upcoming cost of service. More
Not getting my brake problem fixed. Car is not safe. Service is terrible. Andy told me to take it to another dealership. Putting on the wrong parts . They have no idea how brakes work. Car is not safe. Service is terrible. Andy told me to take it to another dealership. Putting on the wrong parts . They have no idea how brakes work. I keep telling them it needs a master cylinder and it doesn't soak in. First master cylinder went bad at 3500 miles and was replaced after constant complaining and it worked till about 32000 miles. Had them xx. brake petal excess travel at 35000 miles and at 43000 miles it's getting worse and still not fixed . When it punches all the to the floor I'll have no brakes at all and I hope no one gets killed when that happens. Bought car new at LOU FUSZ and have it serviced there. Do you think I'm happy. No possible way. Arnie Friederich is not satisfied. More
I dealt with Andy in service. This is the first Kia I had bought and had an issue with damaged tire. He was very accommodating and got me in right away to resolve the issue on m This is the first Kia I had bought and had an issue with damaged tire. He was very accommodating and got me in right away to resolve the issue on my new vehicle. I can't say enough to say how nice Andy was to deal with. A good first impression with the service department. More
The service department is on top of exceptional customer service. My service advisor, Andy, keeps me updated on the progress of the repair and notifies me immediately when my car is ready. What a nice bonus service. My service advisor, Andy, keeps me updated on the progress of the repair and notifies me immediately when my car is ready. What a nice bonus that they wash my car also! More
It was my first oil change/maintenance service. Everyone was friendly and helpful. The service was quick. Overall nice experience. Everyone was friendly and helpful. The service was quick. Overall nice experience. More