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2,419 Reviews of Lou Fusz Kia - Service Center
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October 17, 2024
Great first experience with the service department. In and out very fast and Zach at the front desk was a great listener and checked every question I had. Waiting room is great and car is always cleane In and out very fast and Zach at the front desk was a great listener and checked every question I had. Waiting room is great and car is always cleaned when I get it back. More
by C. Chivetta
Verified CustomerEmployees Worked With
Zach
October 17, 2024
Always able to make appointments to get my services done in a timely manner. Friendly staff and trusted service. My favorite dealership so far. in a timely manner. Friendly staff and trusted service. My favorite dealership so far. More
by ashleynordmann
October 15, 2024
This dealership was a vibe from the service to the waiting area! I love the different variety of drinks and they had fruit! The service was quick and hassle free. Jeffrey Turner took good care of my c waiting area! I love the different variety of drinks and they had fruit! The service was quick and hassle free. Jeffrey Turner took good care of my car! More
by MO
Employees Worked With
Jeffrey Turner 5 stars
October 12, 2024
Technician damaged my vehicle during an inspection. Management tried to cover it up by not putting it in the paperwork and not bringing it up during checkout. There was no issue prior to or upon arriva Management tried to cover it up by not putting it in the paperwork and not bringing it up during checkout. There was no issue prior to or upon arrival, but a serious leak had occurred an hour after I returned home. When I called to inquire, I was laughed at and told that Lou Fusz would not be paying for the damage, that they inflicted. This is unacceptable and unprofessional. I’m very disappointed, but glad to know how this location conducts their business so that I can avoid further damages. I will ensure that I share this information as often as possible because nobody deserves to be treated this way or experience property damage. More
by smhprana
Employees Worked With
Brandi, Zach, John
October 10, 2024
Everyone is always so friendly and helpful. I came in without an appointment for a flat, and they took care of my tire, an inspection, and 60K service all in a day. I'll be back! I came in without an appointment for a flat, and they took care of my tire, an inspection, and 60K service all in a day. I'll be back! More
by travislawsstl
October 09, 2024
Service is always excellent when I need to come in. I never have an issue and everyone is very kind, courteous and quick with anything that I may need. I never have an issue and everyone is very kind, courteous and quick with anything that I may need. More
by amyflores600
Employees Worked With
October 09, 2024
I am very satisfied with the service I received at this dealership. They are always pleasant to work with and I get exactly what I need. dealership. They are always pleasant to work with and I get exactly what I need. More
by justbeheaven
October 08, 2024
Zack Lentz and the entire service department are top notch! I have purchased 5 KIA's from Lou Fusz and the service after the sale is the most significant contributing factor Staring in 2012. Zack ALWAYS notch! I have purchased 5 KIA's from Lou Fusz and the service after the sale is the most significant contributing factor Staring in 2012. Zack ALWAYS makes me as a customer feel important and valued! Zack is and should be valued by this dealership! More
by NATE
