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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,489 Reviews

2,489 Reviews of Lou Fusz Kia - Service Center

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December 25, 2024

Jeffrey was very responsive and communicated well during my service needs. I appreciate the customer service he provided. More

by KSPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Dec 27, 2024 -

Lou Fusz Kia responded

We're glad Jeffrey took care of you!

December 21, 2024

Very knowledgeable staff and friendly. Explained what issues were going on, explained the fix needed and finished it in a timely manner. Also, very clean facilities to wait at. More

by zackopane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lou Fusz Kia responded

We're glad you had a great experience with us!

December 21, 2024

I was pleasantly surprised, everyone was professional and courteous, The service experience was excellent, their lounge is very nice. More

by walkergreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lou Fusz Kia responded

We appreciate the kind review!

December 16, 2024

Have purchased 12 vehicles in 28 years. Do I really need to say more than that? We get them serviced there as well, best dealership in the area. More

by BJB232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lou Fusz Kia responded

Thank you for the kind words!

December 13, 2024

Always prompt and courteous and gets the job done the first time! They treat their customers like family and that’s why we keep coming back. We are on our 8th Kia from this dealership and couldn’t be h More

by Trotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lou Fusz Kia responded

We appreciate your loyalty with us!

December 13, 2024

Great work and was quick with my car. Everything works as if it is brand new More

by tijonnorth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston
Dec 27, 2024 -

Lou Fusz Kia responded

Glad you had a quick experience with us!

December 12, 2024

Worked with my insurance to make sure everything was covered and communicated throughout the entire process. Very thankful to have such attentive staff helping with my repair! More

by alexander.garcini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey in Repairs
Dec 27, 2024 -

Lou Fusz Kia responded

We're glad our staff was able to take care of you!

December 12, 2024

The service was great and good customer service and awesome time of getting car back to me. More

by mahoneyolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lou Fusz Kia responded

We're thrilled that you had a great experience with our service staff!

December 11, 2024

Service department well staffed with competent and friendly associates and technicians. Good experience with this first visit. More

by ALAN.HUGHES0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Chavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lou Fusz Kia responded

We're happy that your service experience with us was a good one!

December 11, 2024

Convenient and fast service on Saturdays which we appreciate. Good resting area with complimentary fruits and beverage More

by datr50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 27, 2024 -

Lou Fusz Kia responded

We're glad you had a convenient experience with us!

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