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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,503 Reviews

2,503 Reviews of Lou Fusz Kia - Service Center

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December 29, 2023

My experience at Lou Fusz Kia Service Center was exceptional, as usual. Zack took great care of me. He is a total pro. I was there for an oil change and tire rotation and he informed me that my cabi More

by george.csolak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Jan 02, 2024 -

Lou Fusz Kia responded

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

December 28, 2023

Zach took great care of my vehicle and my concerns. He made the check in experience smooth and kept me updated on the status of my maintenance. More

by stevewms1@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jan 02, 2024 -

Lou Fusz Kia responded

We are grateful for taking the time to share your store experience. We're happy to provide you with an acceptable experience. Looking forward to your next visit with us!

December 26, 2023

Service was fast, Everything I ask for was done. I had a good experience with the dealer. This was my first service at the dealer, since I Bought the car. More

by jerwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnson, John Daniels
Dec 27, 2023 -

Lou Fusz Kia responded

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

December 23, 2023

Everything was completed on time as promised, the car was actually ready earlier than expected! More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in service department was great!
Dec 27, 2023 -

Lou Fusz Kia responded

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

December 22, 2023

Overall good but could use more communication on timing. I called to check on status over 4 hours after the appointment time and was then asked for approval to do work, I was under the impression it would h More

by jdauping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in service
Dec 27, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

December 22, 2023

Great shop, scheduled appointment on line. Friendly and did a quick service along with a wash for the road. More

by p.farrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Lou Fusz Kia responded

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

December 21, 2023

Quick,wonderful service as always. Face to face check in at the car, regular status reports and a free car wash to boot. More

by mccryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only service dept.
Dec 27, 2023 -

Lou Fusz Kia responded

We highly value your patronage. Your effort in leaving us a review is greatly appreciated, and we look forward to your return visit!

December 21, 2023

everything was great got in and out fast looked at the new cars while i waited More

by ARTICCHILL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : i dont remember who i worked with so i just chose someone
Dec 27, 2023 -

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

December 20, 2023

Service was quick and efficient. I didn’t have to wait long for my car service to be complete. Everyone was very nice. More

by AIMEE.LONGACRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 27, 2023 -

Lou Fusz Kia responded

We sincerely appreciate your positive feedback regarding our store. We are delighted to have you as a valued customer and eagerly anticipate your return to our establishment!

December 20, 2023

As always, great service. The car was driving better when I left and all my issues had been taken care of. Definitly coming back. More

by INTERLEAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not supply a name.
Dec 27, 2023 -

Lou Fusz Kia responded

We highly value your patronage. Your effort in leaving us a review is greatly appreciated, and we look forward to your return visit!

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