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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,503 Reviews

2,503 Reviews of Lou Fusz Kia - Service Center

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February 10, 2024

Lou Fusz Kia was efficient in repairing my car and washed/vacuumed it once it was worked on. They were extremely pleasant to work with and completed the work quickly after I had to change the appointm More

by Vrlax90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 13, 2024 -

Lou Fusz Kia responded

We're happy to hear that we were able to provide you with efficient service! Thank you for the review!

February 09, 2024

the service department is really top notch. they understand my vehicle and meet my service needs More

by gtoguy1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kevin dereleth, zack lentz
Feb 13, 2024 -

Lou Fusz Kia responded

We're thrilled to hear that our service department was able to provide you with a top-notch experience!

February 09, 2024

Picked up car at my house, fixed it and returned to my home. Can’t beat that! More

by rjlaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 13, 2024 -

Lou Fusz Kia responded

We're happy to hear that we were able to take care of you! Thank you for the review!

February 08, 2024

Its Hard To Rich a service Rep on The Phone They will respond to text or emails Thanks For The Communication. Very Nice Workers More

by jenjohnson63@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradon
February 08, 2024

I was able to get a same-day appointment which was nice. I didn't get a car wash, although that was listed as a service I received. I also was told of many things to get done when I had already had some of More

by TAj.SCONYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure of names
February 06, 2024

Amazing dealership, made me feel comfortable on purchasing a car. Josh especially was just the perfect person, he made my first car experience even better. More

by j.deana22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Lou Fusz Kia responded

We're very happy to hear that your first experience in buying a car was a great one with us! We hope you enjoy your new car!

February 03, 2024

Very efficient. It is a busy shop but they were ready for me and performed the service I asked for. Got me in and out on schedule More

by toppingdave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 06, 2024 -

Lou Fusz Kia responded

We're happy to hear that our service staff was able to take care of your needs!

February 02, 2024

Best service department that I have ever dealt with! They don’t make you feel like they are upselling you but looking out for your best interest! More

by ryan.maley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in service
Feb 06, 2024 -

Lou Fusz Kia responded

We thank you for the kind words! We're so glad that our service department was able to take care of your needs!

February 02, 2024

The pickup and delivery service was outstanding. The young man who provided the service was very professional. Communication was excellent. Made dealing with a recall very pleasant. More

by SCHLOBOHMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pick up personnel.
Feb 06, 2024 -

Lou Fusz Kia responded

We're very happy to hear that our service staff was able to take care of your needs!

February 01, 2024

I haven’t had a bad experience with this dealer. The service agent know me by name and are friendly to chat with. They are good at answering my questions and if they don’t know they will find out. T More

by BRUCEWULFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know everyone’s names just faces
Feb 02, 2024 -

Lou Fusz Kia responded

Thank you for the kind words! We appreciate you as a customer!

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