Back

Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,502 Reviews

2,502 Reviews of Lou Fusz Kia - Service Center

Sort by
March 19, 2024

This is the first time using Lou Fusz Kia for service on my car and I will definitely use them again! Received a text saying someone was dispatched to pick up my car and then another text that Tyreese was More

by sue30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 22, 2024 -

Lou Fusz Kia responded

We're very happy that your experience with Tyreese and the rest of the service staff was a good one!

March 19, 2024

Experience was positive. Service rep was friendly and professional. Car was washed before it was returned. I am very happy with this 24,000 mile visit. More

by tlschwab204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Morris
Mar 22, 2024 -

Lou Fusz Kia responded

We're happy that your visit with us was a positive one!

March 17, 2024

Mr. Matheney was very knowledgeable and prompt with answers to my questions. Ordering and receiving vehicle was easy and as expected. More

by toughtopick
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 19, 2024 -

Lou Fusz Kia responded

We're happy to hear that your ordering experience with us was an easy and good one.

March 16, 2024

I have never been to this Kia dealership but I will definitely be back because one it’s closer to my house and two the service is remarkable. They really do try and do all they can do for you as well a More

by taki.sade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 19, 2024 -

Lou Fusz Kia responded

We're happy that your experience with our service department was a good one! We look forward to seeing you again!

March 15, 2024

Service team is always awesome, and honest! ! I have been coming to Lou fusz for the last 9 years and I would recommend them to everyone. More

by MISS.CGRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Mar 19, 2024 -

Lou Fusz Kia responded

We appreciate your loyalty to us over the last nine years! We appreciate you as a customer!

March 15, 2024

Great service and atmosphere. Loved the complimentary vacuum and wash. Wish there were some vending machines though. More

by lholtman14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Mar 19, 2024 -

Lou Fusz Kia responded

We're happy to hear that your service experience with us was a good one!

March 15, 2024

Knowledge staff. The machine to change my transmission fluid broke down, was unable to complete More

by vickie.daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
March 14, 2024

Everyone had Great customer service and was friendly to me. We resolved my issue in a decent time. More

by stephbrown010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Lou Fusz Kia responded

We're happy to hear that our staff was able to provide you with a friendly experience!

March 12, 2024

The staff at Lou Fusz are wonderful. Very friendly and they make sure to explain and go over with me anything that needs to be completed on my car. More

by moosepatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 12, 2024 -

Lou Fusz Kia responded

We're very happy that our service department was able to provide you with a friendly experience!

March 10, 2024

The team at Lou Fusz goes out of their way to make the service experience the best it can be. I always feel confident in the services ce and the pricing when I have work done there. More

by Rick Hasler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston, Jr.
Mar 12, 2024 -

Lou Fusz Kia responded

We are very happy to hear that our staff is able to make you feel confident in choosing us! Thank you for the review!

...
34
...