Back

Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,499 Reviews

2,499 Reviews of Lou Fusz Kia - Service Center

Sort by
April 05, 2024

Great customer service with a friendly staff! The link to watch the progress on my repair was also very helpful! More

by k_wahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Lou Fusz Kia responded

We're glad that our service staff was able to take care of your needs!

April 04, 2024

The team is always great! They are professional and provide great service. Appreciate their service More

by alexis.zygmund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Apr 08, 2024 -

Lou Fusz Kia responded

We're glad that our service staff has always provided a great experience for you!

April 03, 2024

The tech explained the service needs and took the time to listen to my concerns! More

by kandicewilliams77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 04, 2024 -

Lou Fusz Kia responded

We're glad that our service department was able to take care of your needs!

April 03, 2024

We had a 10am appointment to get a second/new key fob programmed. The service department staff was super nice, communicated the whole process very well. They stayed in communication with us throughout ch More

by Todd Holder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Lou Fusz Kia responded

We'er glad that our service department was able to get your new key fob programmed! Thank you for the review!

April 03, 2024

Had recall taken care of for roof molding. Was in and out within an hour. More

by tlschwab204
Recommend Dealer
Yes
Employees Worked With
Nathan Shillin
Apr 04, 2024 -

Lou Fusz Kia responded

We're glad that our staff was able to take care of your needs!

April 03, 2024

This dealership makes getting your car serviced way less of a hassle. They are always fast, keep me updated and have a very friendly staff. I have had terrible experiences at other places but never here. More

by JENNIFERGALUSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 04, 2024 -

Lou Fusz Kia responded

Thank you for the kind words! We're glad that our service staff was able to provide a great experience for you!

April 02, 2024

My battery died and it was a Saturday before a Holiday. They got me in last minute and got me running. Very thankful! :) More

by RUDISC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Lou Fusz Kia responded

We're glad that we were able to get you taken care of in a quick manner!

March 31, 2024

The service at this dealership is always top-notch. Alway own time for the appointment and I am kept informed of the status throughout the service. More

by stevewms1@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Apr 02, 2024 -

Lou Fusz Kia responded

We're glad that our service staff has been able to provide a top-notch experience for you!

March 31, 2024

Outstanding service techs, service advisors are able to describe the problem correctly on paper and service management is involved, out front and easily reached and ready to help. More

by WJK555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin (Service Manager)
Apr 02, 2024 -

Lou Fusz Kia responded

We're glad that our service department was able to help and get your problem fixed!

March 28, 2024

Service was superb! ! I was in and out in a timely manner. I have and will continue to recommend others to Lou Fusz!! More

by tblackmon1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 29, 2024 -

Lou Fusz Kia responded

We appreciate the kind words! Thank you for the review!

...
31
...