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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,496 Reviews

2,496 Reviews of Lou Fusz Kia - Service Center

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April 12, 2024

The service department always takes good care of me. So far it has only been for routine work, but will continue to go back if anything needed. Thank you! More

by jrdarst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 16, 2024 -

Lou Fusz Kia responded

We're glad that our service staff has always provided a good experience for you!

April 11, 2024

Service advisor, Andy Johnston Jr, was the best. He explained everything fully and showed patience in a confusing situation. I enjoy that kind of customer service plus the fastest service from the d More

by garland1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston Jr
Apr 16, 2024 -

Lou Fusz Kia responded

We're glad that Andy was able to provide a great customer experience for you! Thanks for the review!

April 10, 2024

Nail in tire not even a year old was by not plug able. Only 5000+ miles, price of new one was a shock. More

by dieseljf
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service not their fault. I think I was. I drive a long way for your service. Also my leases.
April 10, 2024

Arrived at my schedule time! Zach met me at my car and welcomed me! He went over my service needed and escorted me to the waiting area! During service he kept me updated! More

by frgbahr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Lentz
Apr 16, 2024 -

Lou Fusz Kia responded

We're happy to hear that Zach was able to take care of your needs!

April 07, 2024

I always have a good experience when I’m being waited on. I wasn’t real happy with the price because I was told that it seemed as though I ran over something and that caused the problem. I know for a fact th More

by roses99@swbell.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack in maintenance
Apr 08, 2024 -

Lou Fusz Kia responded

We're happy to hear that your service experience was a good one!

April 07, 2024

Very quick, keeps you up to date on service times. Will definitely go back for future service. More

by cchastain32979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Lou Fusz Kia responded

Thank you for the review!

April 05, 2024

Collision repair. Was handled professionally and completed in a reasonable time considering the lead times for parts these days. More

by m.cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim George
Apr 08, 2024 -

Lou Fusz Kia responded

Thank you for the review!

April 05, 2024

Great customer service with a friendly staff! The link to watch the progress on my repair was also very helpful! More

by k_wahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Lou Fusz Kia responded

We're glad that our service staff was able to take care of your needs!

April 04, 2024

The team is always great! They are professional and provide great service. Appreciate their service More

by alexis.zygmund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Apr 08, 2024 -

Lou Fusz Kia responded

We're glad that our service staff has always provided a great experience for you!

April 03, 2024

The tech explained the service needs and took the time to listen to my concerns! More

by kandicewilliams77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 04, 2024 -

Lou Fusz Kia responded

We're glad that our service department was able to take care of your needs!

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