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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,474 Reviews

2,474 Reviews of Lou Fusz Kia - Service Center

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December 29, 2024

Have had great experiences at Lou Fusz Kia from my initial purchase to each service visit so far. There’s a guy (don’t remember his name) that works at the service desk (usually sits on left end) that More

by SHELDONCOACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy at service desk I mentioned in my comment. 4 stars instead of 5.
Jan 02, 2025 -

Lou Fusz Kia responded

Thank you for the review!

December 29, 2024

Work was finished in a satisfactory manner and in timeframe promised. Courteous and professional staff More

by Jo B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Jan 02, 2025 -

Lou Fusz Kia responded

We're glad that our staff was able to take care of you!

December 27, 2024

Service was fast and accurate and Service manager was responsive to the needs of what needed to be done. More

by awantech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 27, 2024 -

Lou Fusz Kia responded

We're happy that our staff was able to take care of you!

December 26, 2024

I contacted the dealership with the specific are I wanted. Upon showing up for a test drive, the car was ready and waiting for me. Brian S, was a knowledgeable and thorough sales associate. More

by korielisemom
Recommend Dealer
Yes
Employees Worked With
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lou Fusz Kia responded

We're glad Brian was able to take care of you!

December 26, 2024

We used the collision center, not the Kia dealership and we filled out the response for the center. More

by SJDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lou Fusz Kia responded

Thanks for the review!

December 25, 2024

Jeffrey was very responsive and communicated well during my service needs. I appreciate the customer service he provided. More

by KSPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Dec 27, 2024 -

Lou Fusz Kia responded

We're glad Jeffrey took care of you!

December 21, 2024

I was pleasantly surprised, everyone was professional and courteous, The service experience was excellent, their lounge is very nice. More

by walkergreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lou Fusz Kia responded

We appreciate the kind review!

December 21, 2024

Very knowledgeable staff and friendly. Explained what issues were going on, explained the fix needed and finished it in a timely manner. Also, very clean facilities to wait at. More

by zackopane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lou Fusz Kia responded

We're glad you had a great experience with us!

December 16, 2024

Have purchased 12 vehicles in 28 years. Do I really need to say more than that? We get them serviced there as well, best dealership in the area. More

by BJB232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lou Fusz Kia responded

Thank you for the kind words!

December 13, 2024

Always prompt and courteous and gets the job done the first time! They treat their customers like family and that’s why we keep coming back. We are on our 8th Kia from this dealership and couldn’t be h More

by Trotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lou Fusz Kia responded

We appreciate your loyalty with us!