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2,418 Reviews of Lou Fusz Kia - Service Center
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October 30, 2024
If you are providing a multipoint inspection free ,you need to make sure the customer gets the report. Also if doing an alignment on the customer's car give him a final readout on the new settings the car need to make sure the customer gets the report. Also if doing an alignment on the customer's car give him a final readout on the new settings the car has been adjusted to. More
by gastevens5954
Verified CustomerEmployees Worked With
Service writer
October 30, 2024
Everyone is friendly and knowledgeable about my car. The staff makes sure their customers are well taken care of. The staff makes sure their customers are well taken care of. More
by Shortyj314
Employees Worked With
October 30, 2024
Great and very informative crew. All questions answered thoroughly. Awesome experience. Had issues with window and tech got us in to fix problem fast. All questions answered thoroughly. Awesome experience. Had issues with window and tech got us in to fix problem fast. More
by Djflip314
October 27, 2024
Always polite and friendly. Fast service and a relaxing eating area. My service rep was the best one I’ve ever had at this dealership. Fast service and a relaxing eating area. My service rep was the best one I’ve ever had at this dealership. More
by debbie.whitlock
Employees Worked With
Service Representative
October 23, 2024
I bought my car from Lou Fusz brand new in 2015. Took it in for some regular repairs. Was qouted one price and it ended up being $200 more! I was stuck because I had already paid them $200 for the d Took it in for some regular repairs. Was qouted one price and it ended up being $200 more! I was stuck because I had already paid them $200 for the dianostic! Shady business! They did the whole "well thats why we do the diasostic" xx. My car only has three different engine types, they cold have qouted all three in the beginning. But they neglected to tell me about the additonal work possibilty. Which was odd becasue the dianostic cost was magically the same cost as the added repairs. Shady! More
by jcvincentjr
