2,559 Reviews of Lou Fusz Kia - Service Center
Routine oil change Fantastic staff, love the new location, much easier to get in and out of :-) as always, recommended me what was needed, no pressure to buy extra servi Fantastic staff, love the new location, much easier to get in and out of :-) as always, recommended me what was needed, no pressure to buy extra services. More
sneaky low pressure light Husband and I had chased the low pressure light for months. It didn't seem to have a reason to come on, but would stay oneven when you filled the tir Husband and I had chased the low pressure light for months. It didn't seem to have a reason to come on, but would stay oneven when you filled the tires. Our service manager found the broken sensor and we haven't seen the light since. Everything was done quickly and I was kept "in the loop' as to what was being done all the time. Great Going Gang! More
Service Dept. Experience I always receive great customer service when I bring my vehicle in for service. All of the staff that I encounter are always pleasant. Service is prom I always receive great customer service when I bring my vehicle in for service. All of the staff that I encounter are always pleasant. Service is prompt and I don't mind waiting for my vehicle to be done because of their great customer service! More
Friendly service snd eork done on time Friendly servicoe work was done when promised . Was able to make an appointment the njight before . Car was washed and left in the same condition it w Friendly servicoe work was done when promised . Was able to make an appointment the njight before . Car was washed and left in the same condition it was in at drop off. More
Awesome Support & Expert work all around! Just Awesome Expert work all around. Highly recommended! From start to finish, A-Z, the service members, Certified Techs & Mechanics worked as a t Just Awesome Expert work all around. Highly recommended! From start to finish, A-Z, the service members, Certified Techs & Mechanics worked as a team with customer service in mind. Just Awesome expert work all around from start to finish! Will go there again for maintenance & other requests! Thanks Lou Fusz Kia Team! More
Part recall service Excellent service, clean waiting area, free treats & beverages, very polite, and a follow up call. I think my next car needs to come from this Dealers Excellent service, clean waiting area, free treats & beverages, very polite, and a follow up call. I think my next car needs to come from this Dealership ! Thanks Shelby Parker !!! More
Excellent service department! The service department is fantastic! I have been taking my 2011 Soul there for the past 5 years. It is by far the best service department of any car The service department is fantastic! I have been taking my 2011 Soul there for the past 5 years. It is by far the best service department of any car dealership I have been too, and I have lived around the country and internationally! The service team consists of top notch professionals who have always treated me fairly, not trying to oversell service, but also making sure I understoodexactly what my car needed. I put alot of miles on my car, over 5000 in a month so I have the pleasure of stopping in often, but even before I began my long commutes, the service team all knew my name and greeted me as a friend. It is because of Sam Day, Andy and Zach that my next car will be a Lou Fusz Kia. Ultimately, at the end of the day, it's the service department that you deal with after the purchase. If you want quality and professional service, check out Lou Fusz Kia, tell the Tiger Soul sent you!! More
Excellent My experience with the service department is always phenomenal. They always provide excellent customer service and quality work. From the front desk My experience with the service department is always phenomenal. They always provide excellent customer service and quality work. From the front desk to the service manager, my visit is always pleasurable. More
Fast and Friendly When you make an appointment, you never have to wait. I've been going here for several years and I never wait over a few minutes. And the service mana When you make an appointment, you never have to wait. I've been going here for several years and I never wait over a few minutes. And the service managers here are top of the industry, esp ZACK LENTZ. He knows all the ins and outs of how to do his job and work with the public. More
scheduled service / maintenance Greeted immediately, work was explained. I had actually scheduled more than I needed so the service employee only set me up for what was necessary. I Greeted immediately, work was explained. I had actually scheduled more than I needed so the service employee only set me up for what was necessary. In and out in an hour. Super friendly and courteous as always. More