2,531 Reviews of Lou Fusz Kia - Service Center
Fast and Friendly When you make an appointment, you never have to wait. I've been going here for several years and I never wait over a few minutes. And the service mana When you make an appointment, you never have to wait. I've been going here for several years and I never wait over a few minutes. And the service managers here are top of the industry, esp ZACK LENTZ. He knows all the ins and outs of how to do his job and work with the public. More
scheduled service / maintenance Greeted immediately, work was explained. I had actually scheduled more than I needed so the service employee only set me up for what was necessary. I Greeted immediately, work was explained. I had actually scheduled more than I needed so the service employee only set me up for what was necessary. In and out in an hour. Super friendly and courteous as always. More
Great Service I Love coming here to get my car serviced( Lou Fusz Kia). The staff is ALWAYS friendly. Kevin Derleth greeted me on my most recent visits. It's always I Love coming here to get my car serviced( Lou Fusz Kia). The staff is ALWAYS friendly. Kevin Derleth greeted me on my most recent visits. It's always fast and qaulity work. Love the free car wash and vacuuming. Keep up the GREAT job everyone. Kevin Hummel performed my work.. See you next time.. Stephanie Jordan More
I ALWAYS HAVE GOOD SERVICE FROM ZAC AND THE SERVICE TEÀM, .Zac and service team always take great care of my car. If they come across things that need repairs, they help me prioritize what needs to be repaire .Zac and service team always take great care of my car. If they come across things that need repairs, they help me prioritize what needs to be repaired first. I really appreciate that. More
Great Service Kevin greeted me as I pulled into the service department. We reviewed the items that were on my list and he said he would call me if there were any Kevin greeted me as I pulled into the service department. We reviewed the items that were on my list and he said he would call me if there were any issue. Within the hour he called to tell me that one of the repairs was covered by my warranty and they would take care of it without charge and have the car ready for me the next afternoon...and it was ready right on schedule. Great Service Gerry Hempstead More
Great customer service Thank you Chris Jones for your expert service on our Kia Sorrento and for doing it in a very timely manner. Kudos to the service department and the de Thank you Chris Jones for your expert service on our Kia Sorrento and for doing it in a very timely manner. Kudos to the service department and the dealership. We love our Kia More
Extraordinary Customer Service I went to the service center to get a free car wash. I was informed that I was in need of an oil change too (all at no charge). The service technician I went to the service center to get a free car wash. I was informed that I was in need of an oil change too (all at no charge). The service technicians were very personable. They directed me to the customer waiting area. The service would last about an hour. I was pleasantly surprised. It was like walking into to someone's home. The chairs and couches we super comfy, they offered free wifi and the baseball game was on the tv! The time went by so fast because I was comfortable. I will not be stressed about future appointments! Everything was great! More
Gets better & better. Awesome service & speedy experience. Service advisor. Andy, Carl & Kevin are the coolest bunch of guys I met at a dealership & they take care of custo Awesome service & speedy experience. Service advisor. Andy, Carl & Kevin are the coolest bunch of guys I met at a dealership & they take care of customers to a TV. Can't wait for the new updates to the new location and keep up the great work thank you. More
Excellent service. Highly professional. Every time I have taken my car for service the personnel were highly professional, courteous and addressed my concerns. The work was performed impecca Every time I have taken my car for service the personnel were highly professional, courteous and addressed my concerns. The work was performed impeccably. Recommend without reservations. More
Great Service! We just had a trailer hitch installed on our Kia Sorrento for a bike rack. Kevin was very helpful in taking care of this as well as an oil change, ti We just had a trailer hitch installed on our Kia Sorrento for a bike rack. Kevin was very helpful in taking care of this as well as an oil change, tire rotation and alignment. The service department employees at Lou Fusz Kia have always been helpful, efficient & polite. I know the work done is of high quality. More