Lou Fusz Kia - Service Center

Excellent service experience I recently had a problem with my vehicle and Kevin in the service area did a great job in getting it in to determine what the cause of the problem was I recently had a problem with my vehicle and Kevin in the service area did a great job in getting it in to determine what the cause of the problem was and to determine what the fix would be. After conferring with my local mechanic and putting Kevin on the phone with him, my local mechanic agreed with everything Kevin said and advised me that your proposal was very fair. My good experience then continued with Sam when I picked the vehicle up. He went out of his way to ensure my bill was credited to my Lou Fusz account even to the point of contacting me in the evening to get my account number that he had been unable to find after searching in a number of ways. More

Excellent Car Buying Experience Just bought my 2015 Kia Optima from Lou Fusz Kia and it was the best and easiest car purchase I ever experienced. I went in for a new battery and oil Just bought my 2015 Kia Optima from Lou Fusz Kia and it was the best and easiest car purchase I ever experienced. I went in for a new battery and oil change, while talking to Sam Day about lowering my car payment, he introduced me to Michael Cerva.While I was killing time waiting for my car, they made me an offer that I could not refuse. Thanks again to Sam Day and Mike Cerva for making my car purchase fast, friendly and enjoyable. I would noy buy a new car without going back to Lou Fusz Kia first. More

Routine Maintenance Great service by Zak Lentz. There's another Kia dealer much closer to my house. Well worth the longer trip to Lou Fusz. Saturday hours are very conve Great service by Zak Lentz. There's another Kia dealer much closer to my house. Well worth the longer trip to Lou Fusz. Saturday hours are very convenient. Less than 1 hour for service. More

The Service was excellent My experience with the service Department with Kia was great. The time was approximately 45 minutes or less. The waiting area was very clean and ple My experience with the service Department with Kia was great. The time was approximately 45 minutes or less. The waiting area was very clean and pleasant and comfortable. Courtesy car was greatly appreciated. More

Never fail service I just brought my car in to be serviced. I told Zack Lentz that I was going on a long road trip. In about an hour I had my car back, fully serviced, w I just brought my car in to be serviced. I told Zack Lentz that I was going on a long road trip. In about an hour I had my car back, fully serviced, washed and vaccumed. This is the third time that I have brought my car in for service and every time they have done great work in a timely manor. I left on my trip confident that my car was in shape and there would be no mishaps. I always feel confident bringing my car in knowing that Zack and the rest of the crew will take great care to keep her running fine for me More

First Visit to Handle a Key Fob issue I was promptly greeted in a friendly manner by Andy Stumm. His attention to service was excellent and he had my car back for service in a few minutes I was promptly greeted in a friendly manner by Andy Stumm. His attention to service was excellent and he had my car back for service in a few minutes. The work was done promptly by Chris Jones and now I feel much more confident that the key fob will work and I won't be sitting in a car waiting for a tow truck because of a bad key. You waiting room was a first time pleasure to me. I have had to wait in service waiting room numerous time but this was actually as a pleasant experience. Free coffee that was change/refilled while I was waiting (never happened before). Clean and a decent TV. Treatment overall was excellent and I got the feeling you really wanted your customers to feel comfortable and for that I was really appreciative. Great Sevice Al Morris More

Great service, friendly people Just had my 2011 Sorento serviced again at Lou Fusz they continue to offer great service with friendly staff, will continue dealing with them. I just Just had my 2011 Sorento serviced again at Lou Fusz they continue to offer great service with friendly staff, will continue dealing with them. I just wish Kia offered an AWD minivan. More

I had no problems for the first 2 years but last week I got a light on my dash, called Fusz and they were able to get me in the next day. No big deal as it turns out, my gas cap. They did inform me of a got a light on my dash, called Fusz and they were able to get me in the next day. No big deal as it turns out, my gas cap. They did inform me of a recall and an update to my UVO system. No charge thank goodness. More

This was my first service appt with my Kia Sorento. I appreciated the reminder email and friendliness of the staff. My car was serviced, washed and returned in a timely manor. appreciated the reminder email and friendliness of the staff. My car was serviced, washed and returned in a timely manor. More