2,532 Reviews of Lou Fusz Kia - Service Center
Best dealership I ever used in 50 years of driving My first car was a beetle back in 61. My best car was my Amanti I bought in 2011, a 2006 with 34000 miles. The service at Lou Fusz Kia has kept my A My first car was a beetle back in 61. My best car was my Amanti I bought in 2011, a 2006 with 34000 miles. The service at Lou Fusz Kia has kept my Amanti running like new since 2011. I met service consultant Sam Day in 11 First thing he did when I met him is offer to drive me home in my car so he could check out how it was running for himself. The service and the Kia are the best relationship I have ever had with any of my cars in over 50 years. If I ever have to buy another car new or used it would most likely be from Sam at Lou Fusz Kia. Thanks for the super service. Sincerely Patty R More
Always great service I'm in my fourth Kia, three Sportages and now a Sorrento. I always get fast. courteous service. Sam Day is an outstanding professional and shows a per I'm in my fourth Kia, three Sportages and now a Sorrento. I always get fast. courteous service. Sam Day is an outstanding professional and shows a personal interest in every customer. When the customer has an issue or problem, Sam is certain to solve it. The whole Kia service team is really outstanding and I never mind spending time chatting with them while my car gets serviced. Its a Kia, so that doesn't happen all that much. More
Praise for Lou Fusz Kia Chris did a great job with the undercoating in good time, always pleasant to work with this dealership and the service crew and we always appreciate t Chris did a great job with the undercoating in good time, always pleasant to work with this dealership and the service crew and we always appreciate the car wash. More
Routine oil change Fantastic staff, love the new location, much easier to get in and out of :-) as always, recommended me what was needed, no pressure to buy extra servi Fantastic staff, love the new location, much easier to get in and out of :-) as always, recommended me what was needed, no pressure to buy extra services. More
sneaky low pressure light Husband and I had chased the low pressure light for months. It didn't seem to have a reason to come on, but would stay oneven when you filled the tir Husband and I had chased the low pressure light for months. It didn't seem to have a reason to come on, but would stay oneven when you filled the tires. Our service manager found the broken sensor and we haven't seen the light since. Everything was done quickly and I was kept "in the loop' as to what was being done all the time. Great Going Gang! More
Service Dept. Experience I always receive great customer service when I bring my vehicle in for service. All of the staff that I encounter are always pleasant. Service is prom I always receive great customer service when I bring my vehicle in for service. All of the staff that I encounter are always pleasant. Service is prompt and I don't mind waiting for my vehicle to be done because of their great customer service! More
Friendly service snd eork done on time Friendly servicoe work was done when promised . Was able to make an appointment the njight before . Car was washed and left in the same condition it w Friendly servicoe work was done when promised . Was able to make an appointment the njight before . Car was washed and left in the same condition it was in at drop off. More
Awesome Support & Expert work all around! Just Awesome Expert work all around. Highly recommended! From start to finish, A-Z, the service members, Certified Techs & Mechanics worked as a t Just Awesome Expert work all around. Highly recommended! From start to finish, A-Z, the service members, Certified Techs & Mechanics worked as a team with customer service in mind. Just Awesome expert work all around from start to finish! Will go there again for maintenance & other requests! Thanks Lou Fusz Kia Team! More
Part recall service Excellent service, clean waiting area, free treats & beverages, very polite, and a follow up call. I think my next car needs to come from this Dealers Excellent service, clean waiting area, free treats & beverages, very polite, and a follow up call. I think my next car needs to come from this Dealership ! Thanks Shelby Parker !!! More
Excellent service department! The service department is fantastic! I have been taking my 2011 Soul there for the past 5 years. It is by far the best service department of any car The service department is fantastic! I have been taking my 2011 Soul there for the past 5 years. It is by far the best service department of any car dealership I have been too, and I have lived around the country and internationally! The service team consists of top notch professionals who have always treated me fairly, not trying to oversell service, but also making sure I understoodexactly what my car needed. I put alot of miles on my car, over 5000 in a month so I have the pleasure of stopping in often, but even before I began my long commutes, the service team all knew my name and greeted me as a friend. It is because of Sam Day, Andy and Zach that my next car will be a Lou Fusz Kia. Ultimately, at the end of the day, it's the service department that you deal with after the purchase. If you want quality and professional service, check out Lou Fusz Kia, tell the Tiger Soul sent you!! More