Lou Fusz Kia - Service Center

First Visit to Handle a Key Fob issue I was promptly greeted in a friendly manner by Andy Stumm. His attention to service was excellent and he had my car back for service in a few minutes I was promptly greeted in a friendly manner by Andy Stumm. His attention to service was excellent and he had my car back for service in a few minutes. The work was done promptly by Chris Jones and now I feel much more confident that the key fob will work and I won't be sitting in a car waiting for a tow truck because of a bad key. You waiting room was a first time pleasure to me. I have had to wait in service waiting room numerous time but this was actually as a pleasant experience. Free coffee that was change/refilled while I was waiting (never happened before). Clean and a decent TV. Treatment overall was excellent and I got the feeling you really wanted your customers to feel comfortable and for that I was really appreciative. Great Sevice Al Morris More

Great service, friendly people Just had my 2011 Sorento serviced again at Lou Fusz they continue to offer great service with friendly staff, will continue dealing with them. I just Just had my 2011 Sorento serviced again at Lou Fusz they continue to offer great service with friendly staff, will continue dealing with them. I just wish Kia offered an AWD minivan. More

I had no problems for the first 2 years but last week I got a light on my dash, called Fusz and they were able to get me in the next day. No big deal as it turns out, my gas cap. They did inform me of a got a light on my dash, called Fusz and they were able to get me in the next day. No big deal as it turns out, my gas cap. They did inform me of a recall and an update to my UVO system. No charge thank goodness. More

This was my first service appt with my Kia Sorento. I appreciated the reminder email and friendliness of the staff. My car was serviced, washed and returned in a timely manor. appreciated the reminder email and friendliness of the staff. My car was serviced, washed and returned in a timely manor. More