2,532 Reviews of Lou Fusz Kia - Service Center
Great experience! I've been having my car serviced at Lou Fusz's Kia dealership for years because of their great service and reasonable prices. I ran into Sam Day whil I've been having my car serviced at Lou Fusz's Kia dealership for years because of their great service and reasonable prices. I ran into Sam Day while he was checking to make sure we had everything we needed in the lounge, and mentioned that I was looking for a special car for my daughter. He knew the inventory so well that he was able to bring the perfect car to my attention. The car hadn't even made it to their website. With no effort on my part, I had the car I wanted at the right price. More
Friendly staff The service team is always very friendly and helpful. They explain the work that needs to be done. They also help me figure out what I need to do ri The service team is always very friendly and helpful. They explain the work that needs to be done. They also help me figure out what I need to do right away and what can wait until next time. More
Pleasant Morning! On my visit to the service department on arrival I was greeted with a smile from Nicole and she was able to get me in for a oil change with no hesitat On my visit to the service department on arrival I was greeted with a smile from Nicole and she was able to get me in for a oil change with no hesitation. I went to the waiting area to wait when as I proceed to grab a muffin noticed they all where blueberry, which I don't particular care for so I asked Sam if he had any chocolate muffins and he went to check and on return with a smile Yes. I felt he went out his way to check versus some one else saying "whats out is what we have". Job well done made my morning start off right. Thanks for all you guys do. More
Well done Kia personnel. Shelby Parker was helpful and attentive. Knew who I was when I walked in the door. Had a problem with tire pressure. Mechanic found and removed embedd Shelby Parker was helpful and attentive. Knew who I was when I walked in the door. Had a problem with tire pressure. Mechanic found and removed embedded nail. Work was gone in a timely manner. All went well. More
Professional, courteous staff who keeps you informed Came in for an oil change and tire rotation. Shelby Parker was very professional and informed us of the recommended services for our vehicle. Really l Came in for an oil change and tire rotation. Shelby Parker was very professional and informed us of the recommended services for our vehicle. Really like the wash and vacuum after service is complete. Thanks More
Great Dealership We have always received Superior Service at Lou Fusz Kia Creve Coeur and Zack Lentz is a Great Service Advisor he is always willing to listen and help We have always received Superior Service at Lou Fusz Kia Creve Coeur and Zack Lentz is a Great Service Advisor he is always willing to listen and help in anyway possible. More
Great Service!! I have used this Service Department exclusively to service my Borrego for the last 94,000 miles and they have done an outstanding job. Great to work w I have used this Service Department exclusively to service my Borrego for the last 94,000 miles and they have done an outstanding job. Great to work with and great work!! More
Excellent My visit from KEVIN DERLETH/035*w* I called Sam friday and he made my appt as requested for Monday morning @ 8:30. included : insp1, car wash & vacu My visit from KEVIN DERLETH/035*w* I called Sam friday and he made my appt as requested for Monday morning @ 8:30. included : insp1, car wash & vacuum, carpassoil, rotate tires, sc141 excellent customer service and work performed by Robert Westerman got me in quickly and was done in a timely fashion ; about one hour. More
Shelby Parker - especially - great customer service!!! Shelby Parker. Old olive street road location; provided coupons offer; friendly; knowledgeable. All service providers were awesome. Keep the coffee, s Shelby Parker. Old olive street road location; provided coupons offer; friendly; knowledgeable. All service providers were awesome. Keep the coffee, snacks, and Shelby!!! Thanks. T. Martin More
Awesome Fast and friendly service and an awesome lounge waiting area to take advantage of while I waited. No hassle on trying to upscale but I did leave well Fast and friendly service and an awesome lounge waiting area to take advantage of while I waited. No hassle on trying to upscale but I did leave well informed about other services that I should take advantage of. More