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2,429 Reviews of Lou Fusz Kia - Service Center
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March 01, 2019
Great Service was amazing I would always come back for any service with my car the whole staff was amazing to me they got me in and out Service was amazing I would always come back for any service with my car the whole staff was amazing to me they got me in and out More
by latayvieakeys32
Verified CustomerEmployees Worked With
Nicci Pollard
March 01, 2019
Very Great Service And Prompt Everyone is very polite and willing to help in any way.. Very professional and also honor every coupon when I have them. Nothing but great service. Everyone is very polite and willing to help in any way.. Very professional and also honor every coupon when I have them. Nothing but great service. More
by NATURALBEAUTYK
Employees Worked With
Mechanic Joey not sure last name, Zack Lentz
March 01, 2019
It was horrible experience I made an appointment prior to change oil in my car(I bought a car in this location). They changed oil in my car for 2.30 hours!!!! I believe they jus I made an appointment prior to change oil in my car(I bought a car in this location). They changed oil in my car for 2.30 hours!!!! I believe they just forgot about my car for these two hours because when I came they told me that I need to wait 20 min( they change my oil in the last 20 min or didn't change it at all). Service center staff return my car as dirty as it was they didn't vacuum it at all. The light of the Tire Pressure Monitoring System still was yellow. My car was quickly washed outside and when it's dry it was even dirtier than before. I want to ask you guys what did you do all this time? It is not the first time. Once the staff refuses to wash my car because a new wash machine can break my radio antenna. I have the same antenna that every car younger than 2013 has. I am really disappointed. More
by Buyer
Employees Worked With
Lucas Sellers
March 01, 2019
Quick and easy Nicci was amazing. She met me at my car and took care of all my needs. She gave me estimates on items I asked for. Nicci was a pleasure to work with. Nicci was amazing. She met me at my car and took care of all my needs. She gave me estimates on items I asked for. Nicci was a pleasure to work with. More
by tiffanysc1982
Employees Worked With
William Harris, Nicci Pollard
February 28, 2019
Fast, friendly and officiant!! The associate went above and Beyond to help me! I was very very happy when I left! When she made a mistake and I left the store. She dug my info out The associate went above and Beyond to help me! I was very very happy when I left! When she made a mistake and I left the store. She dug my info out of trash to call me back and fix the problem!! More
by SASTOUGH
Employees Worked With
Nicci Pollard
February 27, 2019
EXCELLENT ASSOCIATES AND REPAIR Initial estimate on same day was a great price. The estimate associate spent his time to explain the details of the repair, and he also detailed and a Initial estimate on same day was a great price. The estimate associate spent his time to explain the details of the repair, and he also detailed and answered my questions about a replacement car rental. Upon bringing my car for repair, the Receptionist was ABSOLUTELY EXCELLENT. Lou Fusz did not have a rental available; so upon my request, she took the time to contact State Farm and Hertz so that the logistics of the rental pricing were clarified. When I came to get my repaired car, the associate, Sam, was attentive and prompt. More
by pabstl
Employees Worked With
Receptionist, Dave Hughes, Sam Day
February 27, 2019
Knowledgeable- professional- personable- accountable The customer service representative was pleasant, knowledgeable and asked pertinent questions as well as helped us to discern the specifics of what The customer service representative was pleasant, knowledgeable and asked pertinent questions as well as helped us to discern the specifics of what we wanted done. The cost of the services were reasonable. The waiting area was comfortable. I would however enjoy real liquid creamer packets for the coffee . Thank you for your professional and insightful services More
by PTHESIER
Employees Worked With
Crystal Cody, Nicci Pollard
February 26, 2019
Great as always The guys in the service department are great. They always get me in and out! Really good at keeping you informed. Everyone is always friendly! The guys in the service department are great. They always get me in and out! Really good at keeping you informed. Everyone is always friendly! More
by KATIEWOLFMEYER
Employees Worked With
Kevin Derleth
February 25, 2019
quick and professional Always get the best service with a professional attitude done in a timely manner, I would recommend this service center to all my friends and family. Always get the best service with a professional attitude done in a timely manner, I would recommend this service center to all my friends and family. More
by Loftdweller
Employees Worked With
Kevin Derleth
February 25, 2019
Everyone is so friendly Everytime i pull up I am greeted with a smile. Never an issue to get my car in for service . My car is in and out in a reasonable amount of time Everytime i pull up I am greeted with a smile. Never an issue to get my car in for service . My car is in and out in a reasonable amount of time More
by mmaschmidt85
