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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,502 Reviews

2,502 Reviews of Lou Fusz Kia - Service Center

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February 10, 2025

This is the second time I have used the valet service and again it was terrific! It made it super easy to get my Telluride serviced and I appreciated it very much. Nathan was great too. Very professional More

by matthew_koerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Feb 13, 2025 -

Lou Fusz Kia responded

We're glad you had a great valet experience with us!

February 09, 2025

Great service as always, Fusz service department always gives their customers their best at a fair price. More

by MEDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck, Kevin Derleth
Feb 13, 2025 -

Lou Fusz Kia responded

We're glad you had a great service experience with us!

February 08, 2025

The service on my Sorrento was done quickly. I had some questions about my Kia Soul, the service agent checked into and got me a prompt answer. More

by terrynoles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the service agents name
Feb 13, 2025 -

Lou Fusz Kia responded

We're glad that we were able to take care of your Sorento!

February 08, 2025

Wonderful young man Zachery Lentz took care of me. Just a few seconds after pulling my car in he inspected my problem and said it may have to be ordered. After a few minutes he came to the TV room and More

by drprickett1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery Lentz, Service Advisor
Feb 13, 2025 -

Lou Fusz Kia responded

Thank you for the kind review!

February 06, 2025

Very clean and professional with quality service Friendly atmosphere with quality associates Knowledgeable people Question mark More

by robwilson4078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Lou Fusz Kia responded

We're glad you had a great service experience with us!

February 06, 2025

Easy appointment set up and performed work in a timely manner. Honored discount coupon and washed car. More

by STUHASK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 13, 2025 -

Lou Fusz Kia responded

We're glad you had a good service experience with us!

February 05, 2025

My Kia service for all my Kias that I have purchased over the years. Excellent professional service. I definitely recommend Lou Fusz! More

by Kyle V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Feb 05, 2025 -

Lou Fusz Kia responded

We appreciate the kind words!

February 04, 2025

Everyone was helpful, reassuring and kept me informed with daily updates. The service to customer was gold benchmark, Steve was a great help as was Brigette and everyone. I hope I won’t have to use this More

by henpal
Recommend Dealer
Yes
Employees Worked With
Steve in collision
Feb 05, 2025 -

Lou Fusz Kia responded

We're glad that our collision staff were able to take care of you!

February 03, 2025

They were very nice but took 3 times as long as the estimated time and then caused a problem with my card that made me bring it back for another day. They didn't call me to tell me about the delays; I More

by lspitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in the collision dep't
Feb 05, 2025 -

Lou Fusz Kia responded

We apologize that you had a poor experience with our service department. We have passed this message along and we hope to resolve this issue.

February 03, 2025

mr jeffery is nice and good he did owsome he take care good his coustomers More

by Faizan Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffery in service
Feb 05, 2025 -

Lou Fusz Kia responded

We're glad that Jeffery took care of you!