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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,526 Reviews

2,526 Reviews of Lou Fusz Kia - Service Center

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March 22, 2025

Was knowledgeable and explained everything. My only complaint is they did a factory reset which changed all my settings and didn't take the time to help me get it set to the previous settings. More

by sherribesore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
March 22, 2025

They fixed my car and were very helpful driving back to my house since I didn't have transportation to get there. I was very impressed with Brittany. More

by oilchange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Mar 25, 2025 -

Lou Fusz Kia responded

We're glad that our staff were able to take care of your car!

March 15, 2025

I had a fantastic experience at Lou Fusz Automotive! From the moment I walked in, the staff was friendly, professional, and eager to help. The sales team took the time to understand my needs and helped More

by HANNAHjohnson193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lou Fusz Kia responded

We're thrilled to hear that our staff provided a stress-free experience for you!

March 13, 2025

Nice experience. Easy to schedule a prompt appointment. Professional, helpful staff. Clean dealership. Nice comfortable customer lounge. Overall a very positive More

by lfriedmanboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in Service
Mar 17, 2025 -

Lou Fusz Kia responded

We're glad that you had a positive experience with us!

March 11, 2025

My car was fixed within a reasonable time frame and everything appears fine. The people at the dealership were very helpful and nice. More

by oilchange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brittany
Mar 17, 2025 -

Lou Fusz Kia responded

We're glad that our staff were here to help!

March 09, 2025

I hate everything about Kia. My brand new car has been in and out of the shop since I got it for things a new car should not be having problems with. I can’t wait to get rid of t More

by tatyanahuey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t care for any of them honestly.
March 08, 2025

I've been doing business with Lou Fusz Kia for 9 years and wouldn't go anywhere else. The service is exceptional. More

by lindap4581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, Kevin & Zac--service dept are all 5 star
Mar 17, 2025 -

Lou Fusz Kia responded

We appreciate your loyalty with us!

March 08, 2025

As always fast and friendly service. They get the job done right the first time. More

by zackopane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Lentz
Mar 17, 2025 -

Lou Fusz Kia responded

We're glad you had a great experience with us!

March 05, 2025

I will not be back . For the 8 thousand mile service I was wanting .the service manager said it’s just an oil and filter change and the owner’s manual and the website say More

by evj69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Shepard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

I dig friendly, efficient, scheduled service at a reasonable price. what's not to like? More

by wronglebowski
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Mar 17, 2025 -

Lou Fusz Kia responded

We appreciate the kind words!