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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,474 Reviews

2,474 Reviews of Lou Fusz Kia - Service Center

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January 05, 2025

Amazing, friendly customer service and I never felt pressured to add on any unnecesary extra work. More

by Eric Hartnell
Recommend Dealer
Yes
Employees Worked With
Jeffrey Turner
Jan 09, 2025 -

Lou Fusz Kia responded

We're glad to hear that we were able to provide a friendly experience for you!

January 05, 2025

The service department was very professional. Took care of everything that was to be done to the vehicle. Took the time to answer any questions that I had More

by sgtmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
Jan 09, 2025 -

Lou Fusz Kia responded

We're glad you had a professional experience with us!

January 05, 2025

I am very pleased with the service work at Lou Fusz Kia. I bought my car there and I have done all my service there too. Excellent work. More

by macias519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Chavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Lou Fusz Kia responded

We're happy that you had a pleasant experience!

January 03, 2025

My car has a weird smell from them fixing it. Thru told me about it though. More

by chasesmomma00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who to put.
January 03, 2025

Super easy drop off and pickup. Good communication and the price was right. Will go there again More

by tysonquattlebaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jan 09, 2025 -

Lou Fusz Kia responded

Glad that your experience with us was an easy one!

January 03, 2025

New car. Thought there was a clutch problem when backing up. They explained I had to turn off parking assist when backing up incline to my garage. Car thoug More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Lou Fusz Kia responded

Let us know if you need any other assistance adjusting to your new vehicle. Thank you!

January 03, 2025

Clean and friendly environment. Service wasn’t that long. Overall 10/10 I will recommend More

by chelwoods06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 09, 2025 -

Lou Fusz Kia responded

We appreciate the kind words!

January 02, 2025

Jeffrey was great. He provided good communication and addressed my concerns. I appreciate his approach. More

by KSPARKER
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jan 09, 2025 -

Lou Fusz Kia responded

Happy to hear that Jeffrey was able to take care of you!

December 30, 2024

Great work by the service department. Everyone at Fusz has been great. My car experience has been terrific. More

by knshap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Lou Fusz Kia responded

We're glad to hear that our staff was able to provide a terrific experience for you!

December 30, 2024

Andy was very rude. It seemed as if he was prejudicial towards my husband and me. He was not helpful and made it as if the error was on our side, but it was actually Kia More

by lmterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy in maintenance
Jan 02, 2025 -

Lou Fusz Kia responded

We apologize for the poor experience you had with Andy. We have passed this message along and we hope to resolve this issue.