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2,493 Reviews of Lou Fusz Kia - Service Center
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Verified Customer
September 25, 2024
Good communication, friendly salespeople with low pressure to buy. They had a good selection of cars to choose from pressure to buy. They had a good selection of cars to choose from More
by lenkmansheila
Employees Worked With
September 23, 2024
I only had an oil change and tire rotation. Everything related to cars costs more than we like, but it's the nature of the beast across automotive dealerships and outside mechanics. They have a Everything related to cars costs more than we like, but it's the nature of the beast across automotive dealerships and outside mechanics. They have a great waiting room with posh leather chairs, complimentary coffees and sodas, TV, etc., and even a nook with a table and chair for computer work. Best perk? They returned my car washed and vacuumed. More
by Chris
Employees Worked With
Service Department
September 22, 2024
I was happy with Lou Fusz. During my last visit I was told my front and rear brakes were really bad. The front was supposed to be at 25% and they were going to charge me over $ During my last visit I was told my front and rear brakes were really bad. The front was supposed to be at 25% and they were going to charge me over $598.28 to replace the front and $707.84 to replace the rear. I got them checked today. The front brake pads and rotor need to be replaced but the rear was still good at 75%. Now I do not trust the service techs there and will not be coming back. They always make service suggestions, which I appreciate, but I don't want to be cheated or lied to. More
by bksbegin
Employees Worked With
Service Department
September 21, 2024
The staff was polite and friendly. The waiting room was comfortable. The cost to repair my car was overpriced. I should have done comparison pricing prior to my appointment. The waiting room was comfortable. The cost to repair my car was overpriced. I should have done comparison pricing prior to my appointment. More
by crhay9
Employees Worked With
Service department
September 19, 2024
Got me in quick. They were polite, friendly, and explained recommended services and timelines. Open on Saturday. They were kind to my children. They were polite, friendly, and explained recommended services and timelines. Open on Saturday. They were kind to my children. More
by sherrylcash
Employees Worked With
Zack
September 18, 2024
Need more selection in waiting area for refreshments and appointments by walk inn for at least for oil change only appointments by walk inn for at least for oil change only More
by ngami1234
