Lou Fusz Kia - Service Center

We really enjoyed our experience buying our first Kia Sorento, but after only 4 months of having that vehicle we were involved in an accident that resulted in a total loss. When we came back to purchase Sorento, but after only 4 months of having that vehicle we were involved in an accident that resulted in a total loss. When we came back to purchase another Sorento, we were treated with empathy and compassion and that really stood out to us! More

Very friendly . .Very fast and efficient had all the maintenance that was needed... They have always done a very good work...Always feels loke a brand new car when I .Very fast and efficient had all the maintenance that was needed... They have always done a very good work...Always feels loke a brand new car when I drive away Feels great! More

In and out in less than 2 hours for recall/warranty work. Was prompt and quick Was prompt and quick More

Dealership was very clean and well maintained. Service was fast and efficient. I don’t take my car anywhere els. Service was fast and efficient. I don’t take my car anywhere els. More

If I could give a rating of zero, i definitely would. The worst service deportment I’ve ever had to deal with. The worst service deportment I’ve ever had to deal with. More

We had such a great experience with Lou Fusz! Fantastic communication, and the valet service was so convenient on a work day! Fantastic communication, and the valet service was so convenient on a work day! More

Everyone was very helpful and the work was done quickly. We are very happy with the service. We are very happy with the service. More

I had an appointment for my car to go in to be checked and told me that they could check it at a certain time and it would be down for me if I know my car was there up until around 2:30 and when I called and told me that they could check it at a certain time and it would be down for me if I know my car was there up until around 2:30 and when I called and finally told me oh we'll get it in in 15 minutes finally they got the car in I said that they didn't have the part to repair it the next time I was supposed to come back in the morning think I said they'll let me know when they come apart comes in so park came in and it was there by 7:00 they told me to come in by 8:00 they'll give me out within 15 minutes so I went there about 8:00 8:15 had to be at work at 10:00 waited and waited and waited until about 9:35 had to rush out to be at work at 10:00 More

Friendly, prompt, above & beyond service every visit. Every visit always meets my expectation. Service with a smile! Every visit always meets my expectation. Service with a smile! More