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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,420 Reviews

2,420 Reviews of Lou Fusz Kia - Service Center

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August 29, 2024

Service Department is PHENOMENAL, I have been to several in the area and this one takes the trophy. I have had bad experiences in the past with Kia, but Lou Fusz changed my perspective on that. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
August 27, 2024

As usual, my service experience at Lou Fusz Kia was exemplary. Service tech Zach took great care of me, scheduling my oil change and tire rotation service. He alerted me that I also needed a couple of More

by george.csolak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery Lentz
Aug 28, 2024 -

Lou Fusz Kia responded

We're glad that Zach was able to take care of your service needs!

August 27, 2024

The gentleman that helped me was very attentive & made sure I was in and out quickly. Literally the quickest recall & oil change I’ve ever had in my life. So thankful to have gone with Lou Fusz for my pur More

by jennyellmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Lou Fusz Kia responded

We're glad that your service experience was a quick one!

August 22, 2024

They did get my Telluride fixed and provided good service throughout the process. Would recommend the dealership to others. More

by julie.novotny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Aug 28, 2024 -

Lou Fusz Kia responded

We're glad that we were able to get your Telluride fixed!

August 22, 2024

Identified leaking oil pan gasket and replaced to eliminate oil loss. Set up oil consumption test if required for future. More

by tjaenke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach service department
August 22, 2024

I had a recall appointment at 2:30. I was told it should be quick. I was finally called at 3:40 to be told it needs to be fixed and they’ve ordered the part! So I need to return to have More

by sallybirdd
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnston
Aug 28, 2024 -

Lou Fusz Kia responded

We apologize for the poor experience you had with us. This has been passed along and we hope we can make things right.

August 22, 2024

Great service no issues or complaints they worked with me with my car issues as always More

by washingtonayanna91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Aug 28, 2024 -

Lou Fusz Kia responded

We're glad we were able to take care of you!

August 21, 2024

Lou Fusz Kia at 1025 North Lindbergh gives excellent service, they keep me informed about services I may forget with my busy schedule also providing me phenomenal work great atmosphere clean waiting are More

by Mebrumfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston, Zach,Brandy,and Kevin
Aug 28, 2024 -

Lou Fusz Kia responded

We're thrilled that your service experience with us was excellent!

August 20, 2024

Everyone at this dealership is easy to work with and has a great attitude. Have gotten 3 cars from them now. More

by alex.wasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Aug 21, 2024 -

Lou Fusz Kia responded

We appreciate your loyalty to us! Thank you for choosing Lou Fusz!

August 20, 2024

I used the collision shop to repair hail damage on my mustang and they did a great job! Brittany communicated with me at a perfect level and the work was outstanding! Thanks for taking care of my “baby” More

by amyrust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Aug 21, 2024 -

Lou Fusz Kia responded

We're glad that our collision department was able to take care of you!

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