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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,493 Reviews

2,493 Reviews of Lou Fusz Kia - Service Center

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October 30, 2024

Great and very informative crew. All questions answered thoroughly. Awesome experience. Had issues with window and tech got us in to fix problem fast. More

by Djflip314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Lou Fusz Kia responded

We're glad that we were able to fix your issue quickly!

October 27, 2024

The staff was clear about timing and what was being done. They kept me up to date on progress More

by terrynoles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in the service area
Oct 30, 2024 -

Lou Fusz Kia responded

We're glad to hear that our staff was able to take care of you!

October 27, 2024

Always polite and friendly. Fast service and a relaxing eating area. My service rep was the best one I’ve ever had at this dealership. More

by debbie.whitlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representative
Oct 30, 2024 -

Lou Fusz Kia responded

We appreciate the kind words!

October 26, 2024

They had great service, and where very quick when doing my oil change. The service advisors were very friendly. More

by bri17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Oct 30, 2024 -

Lou Fusz Kia responded

We appreciate the review!

October 23, 2024

Always a pleasure using the service department at Lou Fusz Kia. This may have been an expensive on(this time), but the honesty, capability and that it was done before it was promised and done right the f More

by kingtypo246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service managers
Oct 30, 2024 -

Lou Fusz Kia responded

We're glad that our service department has been able to provide a great experience for you!

October 23, 2024

I always feel safe when I get my car serviced at Louis. They always do the job needed and nothing more and they have my car clean like a new car. I appreciate the service I get the manager and the staff. O More

by mrsb3939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin in Service, the manager
Oct 30, 2024 -

Lou Fusz Kia responded

We appreciate the review!

October 23, 2024

I bought my car from Lou Fusz brand new in 2015. Took it in for some regular repairs. Was qouted one price and it ended up being $200 more! I was stuck because I had already paid them $200 for the d More

by jcvincentjr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other Employees : Zach
October 23, 2024

Excellent and professional service always nice. Very organized and I have recommended lou fusz to friends More

by jackie.tyler0929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler at your st Charles STL location
Oct 30, 2024 -

Lou Fusz Kia responded

We appreciate the kind words!

October 23, 2024

Service was quick, Kevin was very friendly, and when they rotated my tires they added more air without me asking which I appreciated. More

by slindgren1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Oct 30, 2024 -

Lou Fusz Kia responded

We're glad that Kevin was able to take care of you!

October 22, 2024

Great customer service. Suntrup Kia told me there was nothing wrong with my car. Took it to Lou Fusz and they told me what was wrong with it within 30 minutes. More

by cgielow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
a woman in the service department was very nice
Oct 30, 2024 -

Lou Fusz Kia responded

We're glad we were able to take care of you!

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