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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,419 Reviews

2,419 Reviews of Lou Fusz Kia - Service Center

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September 05, 2024

Friendly and helpful sales and service professionals. They always take great care of me! 5 stars! More

by nco1188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malik G
Sep 06, 2024 -

Lou Fusz Kia responded

Thanks for the kind words!

September 05, 2024

They are always very pleasant and helpful. Going there is one of the reasons that having my Kia is an enjoyable experience. More

by deborahahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service desk staff.
Sep 06, 2024 -

Lou Fusz Kia responded

Thank you for the kind words, we appreciate you!

September 05, 2024

Worked with Zach in Service. He was great to deal with. Very professional and had my car retuned quickly More

by gustafsonj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Sep 06, 2024 -

Lou Fusz Kia responded

We're happy that Zach was able to take care of you!

September 03, 2024

My oil change was quick and efficient. They did a great job and were polite. More

by britkult2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston
Sep 04, 2024 -

Lou Fusz Kia responded

We're glad that we were able to perform an oil change in a quick manner!

September 03, 2024

Every time we visit Lou Fusz KIA it is a win-win. They get the opportunity to provide service to another customer and we receive excellent work on our automobile! This time was no different; the spee More

by jsefrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin D. and James S.
Sep 04, 2024 -

Lou Fusz Kia responded

We're thrilled to hear this! Good to hear that James provided great service to you!

September 02, 2024

Great service as always, service team is the best always, they always take care of their customers. More

by MEDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck and Kevin Derleth
Sep 03, 2024 -

Lou Fusz Kia responded

We're thrilled that we have been able to take care of you!

September 01, 2024

Went in for a service and the experience was amazing ! Everyone was so helpful and very communicative! More

by Stephanie Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston
Sep 03, 2024 -

Lou Fusz Kia responded

Thank you for the kind words!

August 31, 2024

This location has great customer service. The car service was fine, as far as I can tell. Gave recommendations for future needs. The wait for an oil change was almost two hours; a bit long. More

by smhprana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the associate I worked with
Sep 03, 2024 -

Lou Fusz Kia responded

We appreciate the review and we apologize for the long wait. This has been passed along and we hope to improve and provide a better experience in the future.

August 31, 2024

They were very responsive and helpful. They answered all my questions and their service was timely. More

by Whitney Horrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Lou Fusz Kia responded

We're glad that we were able to help you with your car needs!

August 29, 2024

Service Department is PHENOMENAL, I have been to several in the area and this one takes the trophy. I have had bad experiences in the past with Kia, but Lou Fusz changed my perspective on that. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
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