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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,492 Reviews
Call Service Center (314) 208-2444

2,492 Reviews of Lou Fusz Kia - Service Center

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November 03, 2024

Handled the problem efficiently and quickly. They were able to get it done in one visit. More

by myfriendhrh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Nov 06, 2024 -

Lou Fusz Kia responded

We're glad we were able to take care of you!

November 02, 2024

The work was completed to my expectations and was completed expeditiously. I was very pleased. I appreciate the washing of my vehicle as well. More

by eskemoc6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Automotive Repair Department
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Nov 06, 2024 -

Lou Fusz Kia responded

We're glad that we were able to meet your expectations!

November 02, 2024

The staff at this dealership are consistently personable, knowledgeable and patient. I always have a great experience when I'm there. More

by maebrodsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in the service department
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Nov 06, 2024 -

Lou Fusz Kia responded

We appreciate the kind words!

October 31, 2024

The service staff is always so kind and patient. They always work together to provide fast service! More

by roverma99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
Report | Print
Nov 06, 2024 -

Lou Fusz Kia responded

We appreciate the review!

October 31, 2024

Great Customer Service and Support. Jeffrey was able to provide me with more information and direction on my first visit than i've received over the past 2 years of owning my vehicle a More

by tamagination01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey in Service
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October 31, 2024

Service department and staff were welcoming and amazing . Work was done right and done quickly More

by dwashbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 06, 2024 -

Lou Fusz Kia responded

We're glad you had a welcoming experience with us!

October 30, 2024

If you are providing a multipoint inspection free ,you need to make sure the customer gets the report. Also if doing an alignment on the customer's car give him a final readout on the new settings the car More

by gastevens5954
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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October 30, 2024

Always good about letting you know what needs done but they don't pressure you. More

by klitt919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The whole Service Department rocks
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Nov 06, 2024 -

Lou Fusz Kia responded

We're glad that our service department has been able to take care of you!

October 30, 2024

Everyone is friendly and knowledgeable about my car. The staff makes sure their customers are well taken care of. More

by Shortyj314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Lou Fusz Kia responded

We're happy to hear that our staff was able to take care of you!

October 30, 2024

Great and very informative crew. All questions answered thoroughly. Awesome experience. Had issues with window and tech got us in to fix problem fast. More

by Djflip314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Lou Fusz Kia responded

We're glad that we were able to fix your issue quickly!

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