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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,528 Reviews
Call Service Center (314) 208-2444

2,528 Reviews of Lou Fusz Kia - Service Center

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April 03, 2025

Took my car in for an oil change and alignment. Everyone was courteous and friendly, and the work was done within the estimated time. My car drives wonderfully now! More

by lynndacu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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April 03, 2025

My check engine light is still on after taking our Seltos up their. Was an hour and a half drive and still under warranty. Not happy. More

by brisnurfer
Workmanship
Recommend Dealer
No
Employees Worked With
Service
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April 03, 2025

Friendly, trustful and timely. Had some issues I inquired about and was given honest answers with no pressure . More

by bjkincaide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Pfleege
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March 31, 2025

Fast service. Greeted immediately when I pulled in and the service was done in the time that was initially estimated to me and done right the first time. More

by zackopane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Lentz
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March 30, 2025

Very hospitable, even though they didn’t look at what I asked them to about my car, remote other than that everything was fine More

by kathyjefferson65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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March 29, 2025

I switched dealerships for my service advisor Stephen P. Good ones are hard to find. More

by bjornstotser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Pfleeger
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Mar 31, 2025 -

Lou Fusz Kia responded

Glad that Stephen took care of you!

March 29, 2025

Very fast in and out in just over an hour pays to be the first of the day More

by leenie1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Lou Fusz Kia responded

Thanks for choosing Lou Fusz Kia!

March 28, 2025

Terrible service and complete disconnect from car manufacturer. Poor knowledge of procedures and poor diagnostic skills More

by IADAMOUSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other
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March 25, 2025

Jeffery was wonderful! They fixed my recall issue and pointed al out several others that I wasn't even aware of! They were very up front about the wait time and what expect More

by cnbuehrig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
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Mar 31, 2025 -

Lou Fusz Kia responded

We're glad that Jeffery was able to fix your issues!

March 25, 2025

Always great service, thank you. I didn't have to wait long, and they took care of everything I needed. More

by muellersherry
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Mar 31, 2025 -

Lou Fusz Kia responded

We're glad you had a great service experience!

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