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2,573 Reviews of Lou Fusz Kia - Service Center
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Verified Customer
June 05, 2025
As always, my service appointment was a solid experience. Great communication, facilities, and service. Zack L is always knowledgeable, professional and exceeds expectations. Great communication, facilities, and service. Zack L is always knowledgeable, professional and exceeds expectations. More
by RICHARDDBLY
Employees Worked With
Zack Lentz
June 05, 2025
Great communication throughout the warranty repair process. Able to get a loaner car in a timely manner. I’m very satisfied with how quickly I could get in and get an appointment. Other area dealers a process. Able to get a loaner car in a timely manner. I’m very satisfied with how quickly I could get in and get an appointment. Other area dealers are often booked out a month for even an oil change and tire rotation. More
by HappyWarrantyCustomer
Employees Worked With
Zack Lentz
June 04, 2025
Very pleased with the waiting area and the staff are very informative. Overall, usually a good experience. informative. Overall, usually a good experience. More
by odelehr6
Employees Worked With
May 31, 2025
My truck was sent there for repair the right rear was never done they said vechele was finished hope this can be resolved never done they said vechele was finished hope this can be resolved More
by donna2all@sbcglobal.net
Employees Worked With
Worked with receptionist who is trying to get things taken care of Lou fusz sent my truck there for repair damage that was done at their O’Fallon dealership she is trying to recover work order
May 30, 2025
No attempt at upsetting. .. did what I needed done in the time they said it would be done. Also had a relaxing, well stocked waiting roo. .. did what I needed done in the time they said it would be done. Also had a relaxing, well stocked waiting roo. More
by bigdane76
Employees Worked With
Don't recognize any of these people
May 29, 2025
Dealership and personnel were excellent. But I really do not like surveys because there is no way to input without negatively impacting dealership or workers But I really do not like surveys because there is no way to input without negatively impacting dealership or workers More
by daryl.enke
Employees Worked With
I had excellent service but I don’t remember names
May 29, 2025
Great crew, always get me in and out quickly and recommend necessary service to keep my car running great. recommend necessary service to keep my car running great. More
by william.s.thomas
Employees Worked With
