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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,525 Reviews

2,525 Reviews of Lou Fusz Kia - Service Center

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March 30, 2025

Very hospitable, even though they didn’t look at what I asked them to about my car, remote other than that everything was fine More

by kathyjefferson65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
March 29, 2025

I switched dealerships for my service advisor Stephen P. Good ones are hard to find. More

by bjornstotser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Pfleeger
Mar 31, 2025 -

Lou Fusz Kia responded

Glad that Stephen took care of you!

March 29, 2025

Very fast in and out in just over an hour pays to be the first of the day More

by leenie1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lou Fusz Kia responded

Thanks for choosing Lou Fusz Kia!

March 28, 2025

Terrible service and complete disconnect from car manufacturer. Poor knowledge of procedures and poor diagnostic skills More

by IADAMOUSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other
March 25, 2025

Jeffery was wonderful! They fixed my recall issue and pointed al out several others that I wasn't even aware of! They were very up front about the wait time and what expect More

by cnbuehrig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
Mar 31, 2025 -

Lou Fusz Kia responded

We're glad that Jeffery was able to fix your issues!

March 25, 2025

Always great service, thank you. I didn't have to wait long, and they took care of everything I needed. More

by muellersherry
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 31, 2025 -

Lou Fusz Kia responded

We're glad you had a great service experience!

March 24, 2025

Everyone is very nice and answers all my questions. Helps with any other issues I may have. More

by hawaii.kd83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lou Fusz Kia responded

We're glad that our staff have been able to treat you kindly!

March 24, 2025

Work was done quickly. Happy and friendly employees. My car was washed and vacuumed out, thank you very much! More

by Cks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 25, 2025 -

Lou Fusz Kia responded

We're glad you had a great experience with us!

March 24, 2025

Always take my Kia’s to Lou Fusz for service, they take great care of all of my cars. More

by evantranen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept
Mar 25, 2025 -

Lou Fusz Kia responded

Glad that our service staff has been able to take care of you!

March 22, 2025

Was knowledgeable and explained everything. My only complaint is they did a factory reset which changed all my settings and didn't take the time to help me get it set to the previous settings. More

by sherribesore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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