Lou Fusz Ford

Great overall experience!! Allison Hock was very friendly and professional during my new car shopping/buying experience. She was able to locate the car that I wanted and the ca Allison Hock was very friendly and professional during my new car shopping/buying experience. She was able to locate the car that I wanted and the car was ready for pick up the next day. She was very thorough in explaining all purchasing and financing offers to me and did not pressure any decisions. She took extra time in setting up and explaining the electronic features of the vehicle with a willingness to stay past her work schedule time to give me the best experience possible. Henry Prebianca was also very helpful in the finance department, taking the time to help me determine the best options for my needs. He was very patient and understanding during the process without pressuring me. Thank you to Allison and Henry for a great experience and I will recommend them to friends and family. More

Great experience Fantastic service, great experience. Would recommend Jerry without reservations. He presented all options in a straight forward manner and got us e Fantastic service, great experience. Would recommend Jerry without reservations. He presented all options in a straight forward manner and got us exactly what we wanted. More

The best dealer and salesman around. This is my 6th Ford bought from Lou Fusz and my 3rd bought through Dan Holflinger. Dan has been a pleasure to work with. He has always gone way above This is my 6th Ford bought from Lou Fusz and my 3rd bought through Dan Holflinger. Dan has been a pleasure to work with. He has always gone way above what I call normal sales techniques .No pressure, no bate and switch, etc. With my last purchase, Dan and I sat for several hours trying to find me the best deal with all possible discounts available. I will never go any place else to by my Fords, and I will always buy them from Dan. Wally Zuchowski A very satisfied customer More

Awesome and honest service! I am so glad I bought my Ford Escape here and now have the privilege of coming here for all of its services! They don’t try to over sell me on servic I am so glad I bought my Ford Escape here and now have the privilege of coming here for all of its services! They don’t try to over sell me on services and they are very honest and reasonably priced. Anthony was very kind and made sure all my questions were answered. Thank you Anthony and Lou Fusz Ford! I look forward to many more years as your customer! More

Thanks Joe!!! A few months ago I made a spur of the moment decision to look at Ford Escapes! I found one on the website and called Joe to see if I could check it o A few months ago I made a spur of the moment decision to look at Ford Escapes! I found one on the website and called Joe to see if I could check it out! I met with him the next day and had a flawless experience buying this new to me Escape! Joe was great in making sure I was secure in my decision and this car was right for me! He got me an amazing interest rate and an awesome deal! 3 months later I’m still in love with my Escape! Thank you so much Joe!!! More

Great Customer Service! Jerry Paule and Henry Prebianca were very helpful and made me feel very comfortable with my new car purchase experience. Both of the gentlemen were ve Jerry Paule and Henry Prebianca were very helpful and made me feel very comfortable with my new car purchase experience. Both of the gentlemen were very knowledgeable and addressed all of my questions and concerns. I will return for my my next new car purchase and recommend that my friends and family do the same. Sincerely, John Conners More

Good Service As always the service from Lou Fusz is wonderful, fast response and great service people to deal with. I trust the service department for the reliabl As always the service from Lou Fusz is wonderful, fast response and great service people to deal with. I trust the service department for the reliable and good work. More

Great Repair Shop I have been dealing with Lou Fusz Chesterfield since 1993 and have never had a bad experience! Brian Noles has always been so helpful and the repair I have been dealing with Lou Fusz Chesterfield since 1993 and have never had a bad experience! Brian Noles has always been so helpful and the repair people are very reliable. The Office Staff couldn't be nicer. Rita Shotwell More

Great experience! We had a wonderful experience purchasing a used Ford Explorer! Our salesperson, Allison Hock, was a wealth of information. We were honestly not goin We had a wonderful experience purchasing a used Ford Explorer! Our salesperson, Allison Hock, was a wealth of information. We were honestly not going to purchase a vehicle, only to narrow the playing field in anticipation of purchase within the next two weeks. We had informed other dealerships of this fact finding mission only to find ourselves in the middle of a "hard sell" which was a huge turn off. We had found other vehicles we liked but because the experience was so unpleasant we decided we would not return despite liking the products. There was no hint of this with Allison. She let us guide the process, answered our questions thoroughly, and pointed out features that we might enjoy. She was friendly and attentive, and not at all pushy. As a result, we trusted her and returned the next day. Jeff Ream got us through the financing process quickly and easily, all the while explaining things in laymen's terms, yet not in a condescending manner. We would gladly recommend this dealership to our family and friends. More

Excellent Service I purchased a 2017 Ford Explorer Platinum recently from Lou Fusz Ford in Chesterfield, MO and the overall experience was OUTSTANDING. I couldn’t deci I purchased a 2017 Ford Explorer Platinum recently from Lou Fusz Ford in Chesterfield, MO and the overall experience was OUTSTANDING. I couldn’t decide whether to get a 2017 vs 2018 but they were able to find EXACTLY what I wanted in a 2017 with considerable cost savings. There was no pressure and they made the process so easy and paperwork was minimal. John Stahl was amazing to work with in that he was very personable and obviously knew the product inside and out. I feel I pa I’d a fair price for the vehicle, better than bids from other local dealerships. He is a credit to the Lou Fusz organization. I would also like to say that Jeff Ream, the Finance Manager, made easy work of the loan application. Everyone was very professional and, without hesitation, all future Ford purchases will be through Lou Fusz. I give them my highest rating and recommendation. Greg Smith More