Lou Fusz Ford
Chesterfield, MO
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2018 Explorer Sport / Allison Hock Sales Specialist Allison Hock made this transaction simple. No nonsense easy transaction. As an out of town buyer, I appreciate sending an online inquiry followed wi Allison Hock made this transaction simple. No nonsense easy transaction. As an out of town buyer, I appreciate sending an online inquiry followed with immediate response, set an appt time, show up value and trade off the trade-in and buy a 2018 Explorer and walk out in only a few hours for the full transaction. Easy. Simple. More
Sales Process I just recently purchased a 2018 Ford Escape. I worked with Allison Hock. She was very helpful and patience with me. I was a little intimidated by all I just recently purchased a 2018 Ford Escape. I worked with Allison Hock. She was very helpful and patience with me. I was a little intimidated by all the new features on the car but Allison took the time to show me how they worked. The sales process was quick and easy. The whole car buying experience was much easier and than I thought it would be. More
Service Department Top notch service department and staff,special thanks to Anthony Romeo for taking care of all our family automotive service and repairs. over the pa Top notch service department and staff,special thanks to Anthony Romeo for taking care of all our family automotive service and repairs. over the past ten years. More
Timelyness Brian Noles was very helpful and kept us informed as to when our car would be ready for pick up. Quick and easy drop off. Brian Noles was very helpful and kept us informed as to when our car would be ready for pick up. Quick and easy drop off. More
Quick and easy car buying experience! I was very pleased with the quick and easy service! The online staff was very responsive and provided me video of a specific area of the car I was ask I was very pleased with the quick and easy service! The online staff was very responsive and provided me video of a specific area of the car I was asking about. Allison Hock was a breeze to work with and the total experience was 2 hours tops from the time we entered the dealership...including financing. The car showed well online and even better than expected in person. I will definitely recommend Lou Fusz Ford to others and use them again in the future! More
Never a bad visit Had my F250 in for scheduled service recently and the Service Writer Tom could not have been more efficient and courteous. The visit was quick and com Had my F250 in for scheduled service recently and the Service Writer Tom could not have been more efficient and courteous. The visit was quick and completed as promised. It wasn’t free but you can’t have everything. Thanks More
HIGHLY recommend Jerry Paule & Lou Fusz What a pleasant experience - truthful, efficient , & professional !- vehicle was exactly as advertised & better priced than any other metro dealer. What a pleasant experience - truthful, efficient , & professional !- vehicle was exactly as advertised & better priced than any other metro dealer. I’ll be back!- Jerry - you’re awesome & renewed my faith in car salesmen!! More
Best Ever Buying Experience Grant Woods in sales was superb. Extremely good with financially difficult customers. He talked with us about every option Lou Fusz offered. We dro Grant Woods in sales was superb. Extremely good with financially difficult customers. He talked with us about every option Lou Fusz offered. We drove away with a brand new Escape. Rob in financing did everything possible for us. He was getting banks to compete for our loan. He’s goooooood!!!! Every employee we came in contact with at the dealership was friendly, professional, and made us feel great. Lou Fusz Ford has made a lifelong customer. More
quick and effective service had our Escape in for a safety and emissions test to get tags renewed. service was very quick and effective in getting the testing done and me on my had our Escape in for a safety and emissions test to get tags renewed. service was very quick and effective in getting the testing done and me on my way. More
Brian Noles- Excellent to work with Being a former Ford dealership service employee earlier in my career and a "car guy" I am extremely picky and expect a high level of service. Brian de Being a former Ford dealership service employee earlier in my career and a "car guy" I am extremely picky and expect a high level of service. Brian delivers on this every time. I've not had to bring my truck back for an incorrect repair or came to pick up the vehicle without a concern being addressed. He is very thorough and in-depth, he communicates well and makes having my truck serviced or repaired a pleasure. Brian is easy to do business with, up front, and honest. I couldn't ask for a better service experience. More