Lou Fusz Ford
Chesterfield, MO
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Highly Recommended John was very helpful and easy to work with. The truck I wanted with the options needed was in stock and ready for immediate pickup. John was very helpful and easy to work with. The truck I wanted with the options needed was in stock and ready for immediate pickup. More
quick and efficient Fast, convenient and helpful. My car was repaired and back on the road quickly which was appreciated. Handled through texting which enabled me to s Fast, convenient and helpful. My car was repaired and back on the road quickly which was appreciated. Handled through texting which enabled me to stay informed. More
Good people willing to give the best of them I went to Lou Fusz Ford on Caprice Dr. to perform a preventive maintenance on my Ford Explorer. I like it there because they are professionals and gr I went to Lou Fusz Ford on Caprice Dr. to perform a preventive maintenance on my Ford Explorer. I like it there because they are professionals and great guys. Since I needed a new car I payed a visit to the show room, over there were excellent people, they treat me very well and gave their best to help me take a decision between my options and bought my brand new SUV. Now I have 2 of them Thank you LF team For all your help!! have a wonderful holidays!! Gus More
Fast and efficient I've gone here for a couple of years and their service is great. They're fast and efficient. Their employees here are always so kind and they make sur I've gone here for a couple of years and their service is great. They're fast and efficient. Their employees here are always so kind and they make sure they do their work thoroughly. More
Fast reliable service I came in to have my oil changed and a recall fixed and it took less time than they predicted. Good waiting area for my 2 year old and me. I came in to have my oil changed and a recall fixed and it took less time than they predicted. Good waiting area for my 2 year old and me. More
Very friendly service Dealing with this service department makes getting my maintenance easy. Super friendly staff, clear pricing, and no pressure. I highly recommend Lou F Dealing with this service department makes getting my maintenance easy. Super friendly staff, clear pricing, and no pressure. I highly recommend Lou Fusz Ford and their service department. More
Ford Truck Worked my truck in on a snow day and got me out quickly and back to work. Not sure why my app on my phone shows that I only have 37% oil life left. Worked my truck in on a snow day and got me out quickly and back to work. Not sure why my app on my phone shows that I only have 37% oil life left. More
Bad sensor and battery Disappointed that at 57,000 miles a had to replace a sensor and a battery. Jerry worked with me on the cost but can’t believe with so few miles I had Disappointed that at 57,000 miles a had to replace a sensor and a battery. Jerry worked with me on the cost but can’t believe with so few miles I had these problems. I bought a Ford this time around because we had a suburban that was a lemon, hope we are not dealing with a problem car. In our opinion a necessary part like a sensor should have been covered under warranty. We are happy that jerry worked with us on the cost but we had just spent $800 less than 2 weeks before on tires so having this sensor go out at this point was a hard pill to swallow financially More
Service The service was great Joe was very helpful and honest. I was. Very happy with the service I received. I will always bring my Truck and Fusion thanks The service was great Joe was very helpful and honest. I was. Very happy with the service I received. I will always bring my Truck and Fusion thanks More
Service Lou Fuzz performed the required maintenance on my 2015 Ford Taurus in a timely manner. Service rep Rick Dana was very courteous and answered all my qu Lou Fuzz performed the required maintenance on my 2015 Ford Taurus in a timely manner. Service rep Rick Dana was very courteous and answered all my questions satisfactorily. More