Lou Fusz Ford
Chesterfield, MO
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Ease of operation. Excellent workmanship and knowledge. All good. Great service, knowledgeable with excellent communication and workmanship. Saved me money on a tire deal going on I did not know about w All good. Great service, knowledgeable with excellent communication and workmanship. Saved me money on a tire deal going on I did not know about with better tires. Computer engine light interrogation was right on with replacement of my coil and a couple of spark plug wires. I highly recommend this Fore dealership. More
Oil Change and Missouri inspection I always deal with Rick Dana. He does A great job of working me in and keeping me informed of what's going on with my EXPLORER. I also talked with the I always deal with Rick Dana. He does A great job of working me in and keeping me informed of what's going on with my EXPLORER. I also talked with the service manager Brian Noles. If there is ever A problem Brian is there to make it right quick. I have been coming to Lou Fusz for over 20 years and I have bought 3 cars from them. They do A great job all around, sales and service. More
great service ! Rick took good care of me both proffessionally and personally.... I will retun because of the great service... My car was taken care of also in a very Rick took good care of me both proffessionally and personally.... I will retun because of the great service... My car was taken care of also in a very timely matter. More
Very pmeased Bery friendly helpful staff. I waited in the customer lounge and was notified when my vehicle was ready, paid the bill and was on my way. Bery friendly helpful staff. I waited in the customer lounge and was notified when my vehicle was ready, paid the bill and was on my way. More
Service appointment Jerry was great and got my car in quick and made the process easy! Jonas was great too! They both kept me updated. Would highly recommend both of them Jerry was great and got my car in quick and made the process easy! Jonas was great too! They both kept me updated. Would highly recommend both of them. More
The guys are great to work with. Joe was great to work with as always. Really appreciate the professionalism. We bring all of our vehicles to Lou Fusz. Thanks for the great service. Joe was great to work with as always. Really appreciate the professionalism. We bring all of our vehicles to Lou Fusz. Thanks for the great service. More
Great service I felt that Jerry was honest and fair and took good care of my car. He even noticed something wrong that I hadn't seen and took care of it. I wont go I felt that Jerry was honest and fair and took good care of my car. He even noticed something wrong that I hadn't seen and took care of it. I wont go anywhere else for my auto needs More
Good guys and great service. Best Ford dealer in the St Louis area. Good guys great service. Honest folks doing a great job They assist people buying cars rather than selling ca Best Ford dealer in the St Louis area. Good guys great service. Honest folks doing a great job They assist people buying cars rather than selling cars. More
Unhelpful Lou Fusz was NOT helpful...not only did no one return my call for a week but I found their team very abrasive. I went to pick-up my car and no one cou Lou Fusz was NOT helpful...not only did no one return my call for a week but I found their team very abrasive. I went to pick-up my car and no one could find my car or my keys. Their shop is dirty and I did not feel confident leaving my vehicle there for longer than a day. Once someone could find my keys, I took my car to a better dealer who confirmed my issue, charged me for the simple fix and didn’t try to take my money by the handful like Lou Fusz Ford did. As someone new to the area, I have a lot of business to give but I refuse to give it to Lou Fusz and the employees who work there. I will be buying my new ford from Sunset since they truly represent the Ford Brand. There was only one person in service that was worth my time to speak with and that was Brian, he should definitely consider moving to a ford dealer that deserves his time. More
Brandon was awesome. Tuesday was a very busy day at Lou Fusz. It was a day after two days of snow fall. I was leaving for work and discovered I had a flat tire. Triple Tuesday was a very busy day at Lou Fusz. It was a day after two days of snow fall. I was leaving for work and discovered I had a flat tire. Triple A put the spare on my car for me and I went to Fusz Ford. Brandon worked some magic and got me in and me a brand new tire within just a few hours. Exceptional customer service. More