
Lou Fusz Chrysler Jeep Dodge Ram
O'Fallon, MO
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I have purchased 12 new cars over my lifetime and Merritt Reid was by far the most knowledgeable and professional sales person I have ever met. He listened to my needs and wants and met them rather that sim Reid was by far the most knowledgeable and professional sales person I have ever met. He listened to my needs and wants and met them rather that simply trying to sell me the first car I drove. We found the exact Jeep we wanted and the entire experience was very positive. I will visit Fusz and Merritt for my next car and I will recommend both to family and friends. More
I came in to have the oil changed in my car and to inquire about a new key for the car I purchased at this same dealership a couple years ago. While sitting in the waiting area, a woman walked by me h inquire about a new key for the car I purchased at this same dealership a couple years ago. While sitting in the waiting area, a woman walked by me happy and seemed to be loving life! I stopped her and asked if she was a salesperson and she replied, yes can I help U! Well, after many laughs and excellent customer service my daughter is the proud owner of an Avenger! After 50 years of purchasing cars, never have I come across a salesperson who knew so much about everything on the lot! U go girl! Donna made the little wait we had finalizing all the paperwork pleasurable. I plan on buying my third car from Lou/Donna! Thanks U soooo much! Cynthia/Stephen/Rachel More
I needed to get an emissions test done for our Caliber. Greg was very friendly when I arrived and got our car in and out in about 10 minutes. Very good service, which I always receive at Lou Fusz Dodge. Greg was very friendly when I arrived and got our car in and out in about 10 minutes. Very good service, which I always receive at Lou Fusz Dodge. More
Merritt and all the staff at the dealership were great to work with. They took great care of me through out the process and were able to answer all the questions I had about the three vehicles I was looking work with. They took great care of me through out the process and were able to answer all the questions I had about the three vehicles I was looking at. I am very satisfied with the process and it has been the best experience I have ever had in a new car purchase. I would go back again. More
Merritt was so helpful and knowledgeable, yet understanding of our needs. He was thorough from beginning to end, helping us find the just the right car. He (and all the staff) were great! understanding of our needs. He was thorough from beginning to end, helping us find the just the right car. He (and all the staff) were great! More
I stopped look at a couple of cars on the lot late in the day on one of the days the dealership closed early. Most everybody was gone and Donna was on her way out as well. But she took the time before she day on one of the days the dealership closed early. Most everybody was gone and Donna was on her way out as well. But she took the time before she pulled off the lot to get out of her car and greet me. She explained some different features for the cars I was interested in and guided me to the cars I wanted to see. She asked me to come back to the dealership when I had time so she could take me on some test drives. She wasn't pushy and really seemed like she had fun at her job and really cared about the customer. Due to Donna, I felt comfortable coming back to take a Challenger RT for a test drive with her. She knew the car very well and wanted to show me everything about it. When we returned to the lot, we saw the SRT. She and I were excited about taking it for a test run and I just had to have it. Tom Baker was also a pleasure to work with. He made the financing so easy, I was surprised I was walking out with my first new car in 5 years. I almost fell over when Tom called me the next day to say he found a better interest rate for me. Totally not expected since I've never had great experience with the financing any cars from other dealerships. I would definitely come back and recommend Donna and Tom. More
This was one of the best car buying experiences I have experienced. My husband and I drove up from Westphalia, MO (2 1/2 hours) away just to see Donna Garrison, who had previously worked with my father. experienced. My husband and I drove up from Westphalia, MO (2 1/2 hours) away just to see Donna Garrison, who had previously worked with my father. I researched thoroughly online and thought I knew what vehicle I wanted (Honda Pilot or Ford Explorer). I told her up front that I didn't necessarily love the Dodge/Chrysler "look", but she was fine with that and told us that she would show us what we wanted to see. We did however, come across a Chrysler Aspen on the lot, and LOVED it. It had everything we were looking for and more. I hadn't even considered a Chrysler before and am so thankful that Donna showed us our options. Even after we drove the Chrysler Aspen, I still wanted to see the Ford Explorer I had picked out online so that I was sure of my decision with the Aspen. Donna drove us several miles to the Lou Fusz Ford dealership to see the Explorer. She definitely went out of her way. Donna was also never pushy and listened to what we wanted. I will definitely come back to see Donna at Lou Fusz Chrysler Jeep Dodge when it is time for my next vehicle purchase. I also want to add how great Tony, the finance guy, was. I was dreading that part of the car buying experience, and he too was not pushy with the warranties, and was even able to get me a lower interest rate than my local credit union. More
Started Out Looking around on the internet...Found Fusz...Picked out A Vehicle we liked...On Wednesday...Called Mark-Was Approved and Ready To Pick My Car Up In No Time! Arrived There Late Friday Even Fusz...Picked out A Vehicle we liked...On Wednesday...Called Mark-Was Approved and Ready To Pick My Car Up In No Time! Arrived There Late Friday Evening Was Greeted With Friendly Faces and Our "New" Car In The Garage Show Room Waiting On Us. Test Drove It...Signed Papers and Was Back On The Road In Less Than 45minutes! Mark Is an AMAZING Person! Everyone There was Extremely Friendly! We LOVE Our New Crossover and are very happy with the price! Thank You! More
Very helpful, polite and courteous. Good service, quick. Had one car worked on, and then traded it in for another. Process was easy, all done in one day. Very satisfied with purchase. Salesperson was not pu Had one car worked on, and then traded it in for another. Process was easy, all done in one day. Very satisfied with purchase. Salesperson was not pushy at all. Would go to dealership again or reccomend to others. More