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Lou Fusz Chevrolet
St. Peters, MO
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FANTASTIC This review is for Austin Carmichael. Very personable, knowledgeable, respectful. I definitely would recommend to family and friends. Although youn This review is for Austin Carmichael. Very personable, knowledgeable, respectful. I definitely would recommend to family and friends. Although young and new, you would not know this. Tenure and age does not always matter. With the personality and understanding of people. Austin will continue to be an asset to Lou Fuze Chevrolet. EVERY CUSTOMER SHOULD FEEL SO LUCKY TO HAVE A SALES PERSON AS GOOD AS AUSTIN! It was our Pleasure to work with Austin and to buy the truck we bought. THANK YOU FOR THIS OPPORTUNITY! More
Great customer service and experience! Hats off to Dale Riley with Lou fusz Chevrolet. Hands down the best salesman we have experienced. Dale went above and beyond for customer satisfaction Hats off to Dale Riley with Lou fusz Chevrolet. Hands down the best salesman we have experienced. Dale went above and beyond for customer satisfaction. He definitely exceeded our expectation and will earn our repeat business in the future! If your in the market for a new or used vehicle, stop by Lou Fusz Chevy and ask for Dale Riley, you will not be disappointed and will leave with a smile! More
Appalling behavior by the general manager My family has bought multiple cars from this dealership over the past 15 years. We have never had an issue except for recently when we brought our car My family has bought multiple cars from this dealership over the past 15 years. We have never had an issue except for recently when we brought our car in for warranty work. Today was by far the worst experience I have ever had, not only with a car dealership, but with any company I have ever worked with. I called to speak with the general manager, Ted Stranz, asking for an explanation as to why we were charged for work we didn't authorize. We brought our car in on a GM recall and found out the car was 3000 miles over the coverage mileage. We were given a pricey estimate and called around and found another dealership who gave us a more reasonable price. Ted the GM spoke with me in a demeaning manor and seemed to have little time or concern with my questions. He told me I wasn't even there and I had no idea what I was talking about before I could even finish my questions. I reminded him that is why I called and I wanted to know who authorized the charges. He went ballistic and told me I was out of line, I didn't have the right to speak with him, and that he didn't have time for this. He continued his rant by telling me I was the problem and to come get my car and my business wasn't wanted or needed. When I arrived 25 minutes later, the girl at the counter pointed to my car that was outside, parked in front of the building AND running, completely unsupervised. Stay far, far away from this boys club. The way I was spoken to was demeaning, degrading and the treatment of my property was disgusting. More
Great Experience Mike Kuhlmann went the extra mile to make sure I was satisfied with my vehicle. I appreciate Mike being a professional and Honest salesman. Thank you Mike Kuhlmann went the extra mile to make sure I was satisfied with my vehicle. I appreciate Mike being a professional and Honest salesman. Thank you to the Lou Fusz Chevrolet team for standing behind your Cars and doing what you Advertise. More
Great experience. The purchase of my new Equinox was really great. Dave Mayer thoroughly explained all I needed to know about the car. I would recommend Dave to anyone The purchase of my new Equinox was really great. Dave Mayer thoroughly explained all I needed to know about the car. I would recommend Dave to anyone looking to buy a car. More
Exceptional Salesman I met Dave Mayer for the first time after several recommendations were made to me about his "no nonsense" approach to selling cars. I discussed with I met Dave Mayer for the first time after several recommendations were made to me about his "no nonsense" approach to selling cars. I discussed with Dave what options I was looking for and my budget. (I had already complied my lists of cars I was interested in and had been to 5 other car dealerships.) He immediately ran off invoices of 3 cars on the lot. I selected the one that fit my criteria and budget. Test drove the car, returned to find Dave ready for any questions. There was no bait and switch, no haggles on price, no running back and forth to the sales manager... Paperwork went smoothly, Dave even set up my Sirrus account and Chevrolet App on my phone. Dave was a professional and he certainly knows his product. We have purchased many Chevrolet cars/trucks over the years and I can't remember a friendlier or more professional salesman. More
Very unhelpful I bought a used truck from theses people. They were over 30 days before they sent me title paperwork and John Whittaker in finance didn't seem to care I bought a used truck from theses people. They were over 30 days before they sent me title paperwork and John Whittaker in finance didn't seem to care brushed it off like nothing. Then figured out later that they sold me a truck with a faulty ignition system and a bad radiator. I have called them and seem to be getting brushed off still. I get it's a used truck but come on.. its a 2012 with 87,000 miles u don't expect this from a lower mileage vehicle. More
Great experience Carolyn Roderick did a great job finding me the truck I needed and could afford! She was very friendly and knowledgeable. Thank you for all your help Carolyn Roderick did a great job finding me the truck I needed and could afford! She was very friendly and knowledgeable. Thank you for all your help!! More
Great Experience Carolyn Roderick and Kevin Robson were extremely helpful in with our recent truck purchase. They were extremely knowledgeable, friendly and supporti Carolyn Roderick and Kevin Robson were extremely helpful in with our recent truck purchase. They were extremely knowledgeable, friendly and supportive. At no time did we feel any pressure to purchase something we weren't interested in. This is our second purchase from this Lou Fusz location, and will no doubt not be the last. More
Worth the drive! We drove 70+ miles from IL to St. Peters to Lou Fusz Chevy. Austin Carmichael got us the exact truck we wanted at a decent price. No high pressure. We drove 70+ miles from IL to St. Peters to Lou Fusz Chevy. Austin Carmichael got us the exact truck we wanted at a decent price. No high pressure. We've been buying vehicles since the 80's and this is was top-notch buying experience. More