Lou Fusz Buick GMC - Service Center

Another happy visit! As usual we are 110% satisfied with the service we received from Jason and work performed by the techs. We love Lou Fusz and always feel like we get t As usual we are 110% satisfied with the service we received from Jason and work performed by the techs. We love Lou Fusz and always feel like we get the best customer service!! Keep up the great work! Thanks Jason for always making us feel like we are part of the family! More

Service The service department is very considerate of your time. Amy kept be posted on my service and when expected to be completed. I am on my second Enclave The service department is very considerate of your time. Amy kept be posted on my service and when expected to be completed. I am on my second Enclave and enjoy the vehicle More

Shelby Parker Service Advisor I have been coming to this agency for over 40 years. Shelby was my advisor and he could not have been better. He was very professional and everything I have been coming to this agency for over 40 years. Shelby was my advisor and he could not have been better. He was very professional and everything ent smoothly. Steve Radinsky More

service I recently had my oil changed at the dealership and my experience was great, as usual. The employees are always very helpful and take the time to get I recently had my oil changed at the dealership and my experience was great, as usual. The employees are always very helpful and take the time to get to know you on a first name basis. I also appreciate that the dealership accepts walk-ins and you do not have to schedule an appointment. If it is a busy day this may cause longer wait times but the advisors have always been very upfront about how long I should expect my service to take. It is a relief knowing that if I ever have an issue with my vehicle that needs immediate attention I can bring it to Fusz and it will be looked at right away. I have been to other dealerships where they won't even talk to you If you do not have an appointment scheduled. More

Great service!! Went in to Lou Fusz for a oil change and the open door service was very easy for me to get help for my service done. My service adviser was very helpf Went in to Lou Fusz for a oil change and the open door service was very easy for me to get help for my service done. My service adviser was very helpful in getting my oil change done in a timely manner! More

Horrible customer service I purchased a car from the by here pay here side the had the car 2months lots of problems occured wasnt to mad because pretty much everything's under I purchased a car from the by here pay here side the had the car 2months lots of problems occured wasnt to mad because pretty much everything's under warranty took it in to the shop there service department fixed the wrong thing i called the advisor with whom i checked in with jason called at least 6 times left messages he never responsed so after a while i called tom treiber he's the supervisor over the service department several times left messages still no response finally we took the car back to there shop we got the same advisor jason very rude not apologetic he showed no sympathy for us even stated why didnt you guys call me we stated we did he then said oh i have a call on hold now and plenty more to come we where getting no where with him so then we asked for tim the supervisor waited 30 mintues and finally the receptionist said hes on lunch won't be back for an hour we left our names and numbers it's been 3 days and still haven't heard from him we purchased another car from the other location in st.charles cave springs exit sales man calvin stark gets a 100percent we had problems with it also and that experience gets an 100percent we had to take the car to ammoco on midland blvd 100 percent customer service always it was looked at we where told exactly the problem polite and a smile.these businesses and their employees need to understand that customer service is everything i dont recommend this location to anyone but calvin is @ this locaton now More

Pleasant Thomas Childress was very friendly and concerned with my 2-1/2 hour wait, which was not a problem. I am relieved recall was replaced. Thomas Childress was very friendly and concerned with my 2-1/2 hour wait, which was not a problem. I am relieved recall was replaced. More

Great oil change. Great as always. I had two cars brought in on the same day for oil changes. I was completely finished by 12:30 after driving the first one home and Great as always. I had two cars brought in on the same day for oil changes. I was completely finished by 12:30 after driving the first one home and bringing in the second one. Jason Walters was my service manager and is always friendly and helpful and gets me in and out quickly. More

Took my car in for service Shelby Parker was very helpful and efficient. Would highly recommend Lou Fusz to anyone. They are always friendly, polite and professional. Very pleas Shelby Parker was very helpful and efficient. Would highly recommend Lou Fusz to anyone. They are always friendly, polite and professional. Very pleased with everyone there. More

Super service Thanks to Stephanie Watkins and Jason for a fast and pleasant service trip. This dealership is second to none. The men and women go above and beyond f Thanks to Stephanie Watkins and Jason for a fast and pleasant service trip. This dealership is second to none. The men and women go above and beyond for there customers. More